Software Integration Engineer & Training Lead

Imaging Business Machines, LLC; Birmingham (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

Imaging Business Machines, LLC is seeking a Software Integration Specialist to work with new clients from kickoff to live processing, configuring systems to meet client requirements and providing training and support.

The role requires hands-on experience across multiple disciplines, including Java development, databases, and web servers, with travel as needed. You will collaborate with project managers and end-user teams to ensure successful implementation and adoption.

Qualifications

• Minimum of Bachelor's degree in Computer Science, MIS or 5 years extensive experience with Solution Integration in Document Imaging Industry.
• 1-3 years experience in application software support, coding, and/or implementation.
• Excellent verbal and written communication skills.
• Demonstrated resourcefulness in setting priorities and proposing new strategies.
• Demonstrated maturity and demeanor to establish immediate professional credibility with clients.
• Ability to work independently while being a team player.
• Ability to assess complex situations and facilitate solutions in a collaborative manner.
• Willingness/Ability to Travel as needed.

Responsibilities

• Support Project Management in the collection of requirements, documents and other information for the creation of the technical design document, which describes how the solution will be implemented for the client.
• Establish project capabilities and limitations, performance requirements, and interfaces for the end user solution.
• Confer with systems analyst, engineers, programmers and others to design and configure solution.
• Develop custom application code (java scripts) required to meet a client's specific business rule.
• Synthesize knowledge of ibml information systems and workflow processes to collaboratively plan and carry out integration activities.
• Deliver solution configuration and end-user training that drives adoption and satisfaction.
• Conduct implementation training sessions with clients (remotely and at client location) to facilitate application and interface set-up and configuration.
• Resolve client inquiries, maintaining ownership through resolution.
• Perform root‑cause analysis, develop logical conclusions, and suggest alternative configurations.
• Develop and maintain a high level of product and business knowledge.
• Assess complex situations, seek collaborative solutions and prepare and present recommendations.

Skills

Communication skills

Independent worker

Team player

Problem solving

Travel willingness

Education

Bachelor's degree in Computer Science

5 years extensive experience in Solution Integration

Tools

Java

HTML

MS SQL

MySQL

SQL Server

XML

Apache

IIS

Tomcat

Job description

Imaging Business Machines, LLC is seeking a Software Integration Specialist to work with new clients from kickoff to live processing, configuring systems to meet client requirements and providing training and support.

The role requires hands-on experience across multiple disciplines, including Java development, databases, and web servers, with travel as needed. You will collaborate with project managers and end-user teams to ensure successful implementation and adoption.