Field Service Training Architect

Imaging Business Machines, LLC.; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Imaging Business Machines, LLC (ibml) in Birmingham, AL is seeking a Training and Development Specialist to design and manage training programs for field service technicians, service partners, and internal teams. You will create materials, collaborate with SMEs, and maintain the learning management system to track progress.

The ideal candidate combines instructional design skills, effective communication, organization, and a passion for developing others.

Qualifications

• Experience in training, instructional design, course development, mentoring or coaching.
• Experience creating training materials, job aids, presentations, assessments or instructional content.
• Experience using or administering a learning management system.

Responsibilities

• Collaborate with subject matter experts to design and develop training programs.
• Coordinate instructor-led, hands-on, virtual and self-paced training.
• Develop and maintain training materials including content, manuals, presentations, videos and guides.
• Establish a continuous training model with onboarding, recurring training and certifications.
• Support LMS administration: course assignments, tracking, reporting and certifications.

Skills

Training and Development

Instructional Design

Program Coordination

Learning Management System Admin

Communication

Presentation Skills

Coaching & Knowledge Transfer

Organization & Planning

Customer Focus

Job description

Imaging Business Machines, LLC (ibml) in Birmingham, AL is seeking a Training and Development Specialist to design and manage training programs for field service technicians, service partners, and internal teams. You will create materials, collaborate with SMEs, and maintain the learning management system to track progress.

The ideal candidate combines instructional design skills, effective communication, organization, and a passion for developing others.