Software Engineering Manager, SRE, Cloud Incident Response

WeAreTechWomen; Mountain View (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic Software Engineering Manager to lead a talented team of engineers. In this pivotal role, you will not only provide technical leadership on major projects but also foster a collaborative environment that drives high-quality customer outcomes. Your expertise will guide teams across various domains, including artificial intelligence and distributed computing, while managing critical incident responses. Join a forward-thinking company where your contributions will shape innovative solutions and enhance customer experiences across the globe.

Qualifications

• 8 years of software development experience in multiple programming languages.
• 3 years in a technical leadership role with people management experience.

Responsibilities

• Manage engineers across teams and oversee large product budgets.
• Participate in on-call rotation for Critical Incident Response.

Skills

Software Development

Technical Leadership

Cloud Services

Incident Response

Programming Languages (Python, C, C++, Java, JavaScript)

Education

Bachelor's degree in Computer Science

Master's degree or PhD in Computer Science

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
• 3 years of experience in a technical leadership role, overseeing projects, with 2 years in a people management, supervision, or team leadership role.
• Experience with Cloud Services, Telemetry Systems, and Incident Response.
• Ability to work non-standard hours in an on-call rotation.

Preferred qualifications:

• Master's degree or PhD in Computer Science or a related technical field.
• Experience in a customer-focused role or as a Cloud Customer.
• Ability to work across organizational boundaries.

About the job

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects but also manage a team of Engineers. You will optimize your own code and ensure Engineers can optimize theirs. As a Software Engineering Manager, you manage your project goals, contribute to product strategy, and help develop your team. Teams work across various domains such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, and user interface design. Operating at scale and speed, our software engineers are just getting started, and as a manager, you will guide the way.

With technical and leadership expertise, you will manage engineers across multiple teams and locations, oversee a large product budget, and deploy large-scale projects internationally.

The Cloud Incident Response team aims to create a dependable experience for GCP customers by responding to and mitigating major incidents across GCP. The team develops processes, systems, and tooling to deliver customer-focused mitigations for critical incidents, involving work on tooling, systems, and processes.

Google Cloud accelerates digital transformation for organizations by providing enterprise-grade solutions leveraging Google's cutting-edge technology. Customers in over 200 countries and territories rely on Google Cloud to enable growth and address critical business challenges.

Responsibilities

• Participate in on-call rotation supporting Critical Incident Response.
• Focus on delivering high-quality customer outcomes and collaborate across GCP teams.
• Create training and processes for incident management lifecycle, partnering with Cloud SRE UTLs and Cloud Support leadership.
• Build systems and tooling to support the team, improve visibility, issue detection, and communication to customers and stakeholders.
• Define and escalate risks in Cloud, and implement strategic and tactical approaches to reduce incident probabilities.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.