Software Engineering Manager - AI-Driven Account Opening

RiseMe; Kentucky; Hybrid; USD 120,000 - 180,000; Full time

Job summary

CSI in the United States seeks a Manager - Software Engineering (Account Opening & Customer) to lead multiple teams building and supporting software for account opening and customer relationships. You will partner with Product, PM, Architecture, and Engineering to deliver projects while driving automation and AI adoption.

You will mentor and oversee development, maintenance, and deployment, drive process improvements, integrations, and delivery quality, and align with business stakeholders to

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years in software development.
• Experience with REST APIs in modern languages.
• Understanding of OAuth2 and JWT.
• Experience with SQL and relational databases.
• Proven leadership and people management.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with AI-enabled tools and Azure DevOps.
• Experience with Agile and SDLC practices.
• Strong written and verbal communication with tech and business stakeholders.
• Ability to collaborate across teams.

Responsibilities

• Lead, mentor, and develop a team supporting account opening and customer initiatives.
• Oversee software development, maintenance, and technical processes related to these teams.
• Partner with cross-functional teams to ensure successful implementation and delivery outcomes.
• Drive process improvements, automation initiatives, and operational efficiency efforts.
• Support system integrations and technical delivery processes.
• Foster collaboration and effective communication among technical and business stakeholders.
• Ensure project commitments, quality standards, and customer expectations are met throughout each team project.
• Support the strategic adoption of AI and intelligent automation within these teams, identifying opportunities to streamline activities, reduce manual effort, improve accuracy, and accelerate client implementations through data-driven process optimization.
• Champion continuous improvement initiatives by leveraging AI-enabled tools, analytics, and workflow automation to increase team productivity, enhance scalability, and deliver measurable operational efficiencies.

Skills

API development

Leadership

Agile

OAuth2/JWT

SQL

Communication

SDLC

Problem-solving

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

Azure DevOps

Job description

CSI in the United States seeks a Manager - Software Engineering (Account Opening & Customer) to lead multiple teams building and supporting software for account opening and customer relationships. You will partner with Product, PM, Architecture, and Engineering to deliver projects while driving automation and AI adoption.

You will mentor and oversee development, maintenance, and deployment, drive process improvements, integrations, and delivery quality, and align with business stakeholders to