Software Engineer - Risk & Supportability Decisions

Stripe, Inc.; Dublin (CA); In loco; USD 134.000 - 201.000; Tempo pieno

Descrizione del lavoro

Stripe, Inc. is seeking an experienced software engineer to own a meaningful risk-decisioning area within the Supportability Engineering team in Dublin.

You will design and implement the domain capabilities and agentic infrastructure to make Supportability decisions consistent, stateful, and explainable across products and regions. The role emphasizes building durable services, policy grounding, and scalable workflows while collaborating across teams to balance detection of bad actors with

Competenze

• 2–7 years of industry software engineering experience (not including internships).
• Ability to work across the full stack and navigate multi-language codebases.
• Strong coding skills in any programming language; language-agnostic interview process.

Mansioni

• Build the Supportability Decision Layer: durable service and API for automated systems, agents, and human reviewers to request and understand decisions.
• Develop infrastructure to synthesize policy, identity/history, product context, risk appetite, and signals into explainable decisions.
• Improve transaction-laundering policy grounding, risk tiering, precision/recall, and use of signals.
• Design durable decision state/history with traceability from evidence through reasoning, and refresh policies.
• Build configurable patterns that adapt decision capabilities across products, countries, and risk appetites.
• Develop backend workflows on shared platform infrastructure and ensure explainability to reviewers.
• Use outcomes data to improve decision quality while balancing risk with legitimate businesses.
• Modernise URL enforcement and reduce review friction during migration from legacy systems.
• Expand SAE/SPO decisioning foundations including remediation and appeal capabilities.
• Improve Process Orchestration Framework and migrate workflow code to maintainable packages.
• Contribute to future automated screening and wider web intelligence work.

Conoscenze

Full-stack engineering

Cross-language proficiency

Collaborative skills

Autonomy

Generalist across technologies

Descrizione del lavoro

Stripe, Inc. is seeking an experienced software engineer to own a meaningful risk-decisioning area within the Supportability Engineering team in Dublin.

You will design and implement the domain capabilities and agentic infrastructure to make Supportability decisions consistent, stateful, and explainable across products and regions. The role emphasizes building durable services, policy grounding, and scalable workflows while collaborating across teams to balance detection of bad actors with