Software Engineer (Implementations)

Setpoint; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salaries

Stock options

Medical, dental, and vision coverage

401k

Flexible vacation

Job summary

Setpoint, a leading financial technology firm, is seeking a Software Engineer, Implementations based in Austin. The role involves owning customer onboarding, improving processes, and leveraging a modern tech stack to deliver impactful solutions. Ideal candidates are problem-solvers with a strong team spirit and a customer-centered approach.

Qualifications

• 3+ years of experience as a backend software engineer, preferably with Python.
• Embraces rapid prototyping and customer feedback.
• Interest in taking ownership of major initiatives.

Responsibilities

• Own customer onboarding, ensuring accurate integration.
• Improve onboarding processes for efficiency and satisfaction.
• Manage multiple onboarding projects simultaneously.

Skills

Team player

Problem-solving

Customer experience focus

Tools

Python

Flask

NextJS

React

Tailwind CSS

Job description

Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit.

We are looking for a Software Engineer, Implementations to join our team!

This is an opportunity to have a big impact and partner with multiple functions across the organization. The ideal candidate can quickly achieve expert status, collaborate with internal and external stakeholders, and thrive in the dynamic environment that comes with a fast growing startup.

Who will love this job:

• Owners - you create great solutions and solve problems without detailed requirements with customer experience at the forefront
• A scrappy team player – you thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities
• Doers - you develop creative solutions that remove blockers and ensure progress, always focusing on delivering impactful results

What you’ll do:

• Own customer onboarding - we understand customer needs and own the technical onboarding process for new customers, ensuring they're accurately integrated into our system
• Process improvement - develop best practices and continuously identify areas of the onboarding process that can be improved to increase efficiency and customer satisfaction
• Project management - coordinate and manage multiple onboarding projects simultaneously, ensuring timely completion and customer satisfaction
• Work with a modern tech stack - we use Python/Flask, NextJS/React and Tailwind CSS.

You should have:

• 3+ years of experience as a backend software engineer (Python experience preferred)
• Embraces rapid prototyping with a tight customer-feedback loop
• Interest in taking ownership of major initiatives
• Team player with the ability to effectively communicate and collaborate across multiple teams
• Excited to learn and receive feedback from other team members

About Setpoint:

Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital.

For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacation. Setpoint has offices in Austin, New York, and Park City, UT and we’re currently hiring remote team members.

Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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