Software Engineer III - ServiceNow

University of Utah Health; Salt Lake City (UT); Hybrid; USD 90,000 - 120,000; Full time

Job summary

University of Utah Health is seeking a ServiceNow developer to design, develop, and oversee complex software within the ServiceNow platform. The role requires SDLC and Agile proficiency, scripting, and experience with REST/SOAP integrations.

The position is hybrid and local to the Salt Lake City area, with relocation assistance possible. The candidate should have a Bachelor's degree in Computer Science or equivalent and at least three years of web and software development experience.

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• Three years of web and software development experience.

Responsibilities

• Develop within the ServiceNow platform.
• Analyze and evaluate existing systems; define data needs and reports.
• Assist in design and development of custom apps and scripts (Business Rules, Script Includes, Flow Designer, IntegrationHub).
• Work with REST/SOAP integrations and MID Server when applicable.
• Understand SDLC concepts and Agile methodologies.
• Collaborate within a team to improve the platform.

Skills

ServiceNow development

SDLC

Agile methodologies

Scripting

REST/SOAP integrations

Communication skills

Secure web design

System administration

Education

Bachelor's degree in Computer Science or equivalent

Master's degree (preferred)

Tools

.NET

C#

Java

SQL Server

Oracle

SharePoint

Virtualization

Job description

Overview

Top candidates for this role will be a ServiceNow Certified Systems Administrator.

This is a local/hybrid position. Must live in the SLC area or be willing to relocate here.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides software design, development and quality oversight of complex software systems. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• D developer within the ServiceNow team to complete development activities within the platform.
• Analyzes and evaluates existing systems with some oversight and defines problems, data availability, reports requirements and system designs issues.
• Assists in designs, configur ation, and development of custom applications and software modules. Utilizes scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices.
• Assists in the design and develops applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable.
• Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies.
• Works within a team dynamic to improve the platform.

Knowledge / Skills / Abilities

• Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.
• Excellent knowledge of systems and software design.
• Excellent knowledge of software engineering principles.
• Demonstrated knowledge of.NET, C#, Java, J2E, Microsoft SQL Server, Oracle, SharePoint, System Center Operations Manager, Virtualization Technologies, Team Foundation Server, etc.
• Solid understanding of Software Development Lifecycle process.
• Effective verbal and written communication skills and ability to discuss requirements modeling, development and system level requirements with non-technical personnel.
• Expertise in secured WEB design and development.
• Background in systems and network administration a valuable plus.

Qualifications

Required

• Bachelor's degree in Computer Science or equivalent.
• Three years of web and software development experience.

Qualifications (Preferred)

• Master's degree.
• Experience in a healthcare industry and with systems integrations.
• Experience with BizTalk is a valuable plus.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: [e-mail]

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affiliated Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or Hospitals and Clinics Human Resources at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number

85872

Reg/Temp

Regular

Employment Type

Full-Time

Shift

Day

Work Schedule

8-5

Clinical/Non-Clinical Status

Non-Clinical

Location Name

Information Technology Services

Workplace Set Up

Hybrid

City

SALT LAKE CITY

State

UT

Department

COR ISC 17A ITS SRVC MGMT

Category

Information Technology