Epic Application Systems Analyst II - Professional Billing

University of Utah; Salt Lake City (UT); Hybrid; USD 65,000 - 90,000; Full time

Job summary

University of Utah Health seeks an Application Systems Analyst II focused on Epic Systems and Professional Billing. The role is on-site with a local/hybrid schedule in Salt Lake City, UT, and involves supporting clinical applications and interfacing across hospital systems.

The candidate will participate in system builds, testing, incident resolution, and documentation, while liaising with training staff to optimize workflows and user guidance.

Qualifications

• Bachelor's degree required or equivalent.
• Strong communication and documentation skills.
• Experience with or knowledge of Epic or electronic health record systems a plus.

Responsibilities

• Attend meetings to discuss team and project activities, issues, changes, and updates.
• Perform system builds and testing for software lifecycle activities; ensure quality outcomes.
• Resolve incidents/work orders per SLA; complete tasks on time with quality outcomes.
• Maintain and create documentation as needed.
• Guide end users and team members on application utilization in workflow contexts.
• Execute and update test scripts (unit, application, integrated).
• Collaborate with training staff to support feature optimization and training materials.
• Research feature requests and assist with implementation documentation and communication planning.

Skills

Communication

Analytical thinking

Documentation

Training support

Education

Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency

Job description

Overview

Epic Systems ANALYST role with a Professional Billing systems focus. Local/on-site hybrid.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

The Application Systems Analyst II is responsible for formulating and defining system scope and objectives through research and fact finding to develop and modify moderately complex information systems. The individual supports a variety of departmental clinical applications as well as interfacing between a broad spectrum of hospital systems. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.
• Performs system builds and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.
• Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes.
• Maintains and creates documentation as needed.
• Acts as a resource to end users and team members with regard to application utilization in context with workflow.
• Performs the execution and update of test scripts, including unit, application and integrated test scripts.
• Works with training staff and the instructional designer to guide the build and implementation of training tips and lesson plans to support features and optimization of the system.
• Researches and analyzes new feature requests. Completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

Knowledge / Skills / Abilities

• Excellent verbal, written communication and interpersonal skills.
• Ability to work under high stress conditions in a changing environment.
• Flexibility in accepting assignments, including on call and overtime activities.
• Organizational and analytical skills, ability to prioritize.
• Strong technical management and technical problem resolution skills.
• Demonstrated ability to perform application build and testing for assigned applications.

Qualifications

Required

• Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency.

Preferred

• Experience or certification using or working with Epic or another electronic healthcare system.
• Experience in analysis/design/project management or programming.

Working Conditions and Physical Demands

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Non Indicated

Multi-lingual Candidates Welcomed

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affiliate. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu/.

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or Hospitals and Clinics Human Resources at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 86714
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule M-F; 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS CLIN INFO SYS
Category Information Technology
Workplace Set Up Hybrid