Software Engineer II: Remedy ITSM Platform

Mastercard Inc.; Lusk (WY); On-site; USD 90,000 - 130,000; Full time

Job summary

Mastercard Inc. seeks a Software Engineer II (Remedy) to support Service Operation Tools and vendor engineering products built on cloud-native architecture and SAFe. The ideal candidate is customer-focused, curious, analytical, and entrepreneurial.

Partner with solution architects and cross-functional teams across regions, develop proof-of-concept applications, and collaborate with business and technical partners. Evaluate third-party vendors while following established quality processes.

Qualifications

• Bachelor's degree or equivalent in IT/CS/Engineering.
• Technically well-rounded with strong depth and interpersonal skills.
• Experience with ITSM vended applications (BMC or ServiceNow) in on-premises or SaaS environments.

Responsibilities

• Partner with solution architects and cross-functional teams across regions.
• Develop proof-of-concept applications.
• Collaborate with business and technical partners.
• Support evaluations of third-party vendors and products.
• Follow established quality control practices.
• Adhere to established software development processes.

Skills

Java, Python, Go, or Perl

Unix commands

Interpersonal skills

Collaboration across regions

Education

Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent experience

Tools

BMC iPaaS

ServiceNow

Job description

Mastercard Inc. seeks a Software Engineer II (Remedy) to support Service Operation Tools and vendor engineering products built on cloud-native architecture and SAFe. The ideal candidate is customer-focused, curious, analytical, and entrepreneurial.

Partner with solution architects and cross-functional teams across regions, develop proof-of-concept applications, and collaborate with business and technical partners. Evaluate third-party vendors while following established quality processes.