Software Engineer, Control Plane

Hightouch; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Equity compensation

Remote-first policy

Job summary

Hightouch is seeking a product-minded backend engineer in San Francisco to join the Control Plane team. The role involves developing user-friendly tools for enterprise onboarding, managing access control frameworks, and optimizing data warehouse performance. Candidates should be comfortable with backend systems, possess strong product thinking, and tackle complex challenges. The position offers a salary range of $180,000 - $260,000 per year and equity compensation, emphasizing growth potential rather than years of experience.

Qualifications

• Comfortable diving deep into backend and distributed systems.
• Strong product thinking and engagement with product specs.
• Intellectually curious and motivated to tackle complex problems.

Responsibilities

• Build and maintain roles, permissions, and access control frameworks.
• Develop tools for change management and data model evolution.
• Optimize data warehouse performance and costs.

Skills

Backend development

Distributed systems

Asynchronous workflows

Access control frameworks

Data warehouse optimization

Job description

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first‑principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

In the last 12‑18 months, Hightouch has been adopted by larger and larger customers and enterprises. These enterprises have both high data scale as well as complex organizations with many individuals and teams using Hightouch on a daily basis. The Control Plane team focuses on building user‑friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments. We’re looking to add a product‑minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability. We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Key Responsibilities

• Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth.
• Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
• Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $260,000 USD per year, which is location independent in accordance with our remote‑first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post‑termination exercise window.