Software Engineer, AI Intelligence & Insights

Sierra; San Francisco (CA); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Flexible (Unlimited) Paid Time Off

Medical, Dental, and Vision benefits

Life Insurance and Disability Benefits

Retirement Plan with company match

Parental Leave

Fertility benefits

Lunch and snacks

Discretionary Benefit Stipend

Free alphorn lessons

Job summary

A technology company in San Francisco seeks individuals passionate about AI to develop systems that enhance customer experience. The role focuses on building the Intelligence layer, analyzing conversational data, and improving agent quality through innovative solutions. Candidates should have strong software engineering skills, experience with production systems, and a degree in Computer Science or related fields. This position offers an array of benefits and emphasizes a diverse and inclusive workplace.

Qualifications

• 4+ years hands-on experience building production systems or data products.
• Experience with retrieval, ranking, or recommendation systems is a plus.

Responsibilities

• Build the Intelligence layer at Sierra.
• Turn conversations into insights.
• Enable evaluation and experimentation.
• Develop learning systems.

Skills

Software engineering fundamentals

Experience with data systems

Machine learning-driven products

Strong motivation

Education

Degree in Computer Science or related field

Job description

A technology company in San Francisco seeks individuals passionate about AI to develop systems that enhance customer experience. The role focuses on building the Intelligence layer, analyzing conversational data, and improving agent quality through innovative solutions. Candidates should have strong software engineering skills, experience with production systems, and a degree in Computer Science or related fields. This position offers an array of benefits and emphasizes a diverse and inclusive workplace.