Software Engineer

LanceSoft, Inc.; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

LanceSoft, Inc. in Orlando is seeking an IT Support Engineer to receive and service Autotime and Service Central tickets and develop fixes for business-critical issues.

The role starts with training, then requires after-hours on-call support and weekend rotation. You will monitor scheduled jobs, verify they run successfully, and assist with pipelines using Springboot, Angular, Python and SQL.

Qualifications

• Experience with Autotime and Service Central is required.
• Proficient with Springboot, Angular, Python, SQL and OpenShift.

Responsibilities

• Receive and service tickets in Autotime and Service Central; develop fixes for business-critical tickets.
• May be involved in after-hours on-call support and weekend rotations.
• Verify scheduled jobs run correctly (e.g., Sunday 6PM EST, Monday 2AM EST) and assist pipelines as needed.

Skills

Autotime

Service Central

Springboot

Angular

Python

SQL

OpenShift

Job description

• Applicant will be be responsible for receiving and servicing tickets from the Autotime system and will be responsible for developing fixes. Most work will be done servicing tickets with some development as required for business-critical tickets.
• Must have previous experience with Autotime, Service Central, Springboot, Angular, Python, SQL, Openshit, and Control-M.
• The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends. An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation. Ideally they will have at least two weeks off call prior to being back into rotation but is still TBD.
• The client currently has jobs that run at 6PM EST on Sunday and 2AM EST Monday morning and the candidate may be responsible for checking and verifying these jobs have run successfully; this responsibility will also be on a rotation once it has been established.
• Candidates must have Autotime and Service Central experience to successfully support Service Central tickets received and issues with pipelines. Support may occasionally bleed into after hours as this position requires on-call support.

Comments:

• Angular (timeclock frontend)
• Python (job scheduling, programs to run external things to autotime (PTO, HR Feed, Payroll, Labor, etc))
• Sql (Stored procedures and querying data to help with tickets)