Software Development Engineer II - AI Automation for Ops

Amazon; Austin (TX); On-site; USD 144,000 - 194,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Maternity and Parental Leave

401(k) plan

Paid Time Off

Job summary

Amazon in Austin, Texas is seeking a Software Development Engineer II to design and deliver automation tools and AI-powered services that keep our network infrastructure running at global scale. You will own your solutions end-to-end on a modern AWS stack, collaborating with network engineers and product managers to build web UIs, CLIs, and secure authorization systems.

You will also mentor peers, drive improvements, and help reduce operational toil for engineers across thousands of sites as you

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture experience.
• Experience programming with at least one programming language.
• Bachelor's degree in computer science or equivalent.

Responsibilities

• Design, build, and operate full-stack tools and AI-powered services used by network engineers across thousands of Amazon sites, owning features end-to-end from requirements through deployment and operations.
• Develop and improve AI agents that use large language models to automate operational workflows.
• Build and enhance the downtime window management system that Site Operations teams rely on to coordinate maintenance activities, manage automated deployment reservations, and prevent scheduling conflicts.
• Partner with network engineers, systems engineers, and product managers to turn operational pain points into scalable, self-service solutions spanning web UIs, CLIs, and authorization systems.
• Mentor peers through code reviews and design discussions, identify service bottlenecks, and drive operational improvements that raise the quality bar for the entire team.

Skills

Full-stack development

Architectural design

Programming languages

Education

Bachelor's degree in computer science or equivalent

Job description

Amazon in Austin, Texas is seeking a Software Development Engineer II to design and deliver automation tools and AI-powered services that keep our network infrastructure running at global scale. You will own your solutions end-to-end on a modern AWS stack, collaborating with network engineers and product managers to build web UIs, CLIs, and secure authorization systems.

You will also mentor peers, drive improvements, and help reduce operational toil for engineers across thousands of sites as you