Software Development Engineer, Alexa Customer Journeys

Amazon; Seattle (WA); On-site; USD 129,000 - 224,000; Full time

Job summary

An established industry player is seeking a passionate Software Development Engineer to join their dynamic Alexa Customer Journeys team. In this role, you will influence product and technology strategies, driving innovative solutions that enhance customer interactions with Alexa. You will collaborate with a talented team of engineers and data scientists, working on cutting-edge generative AI technologies. This position offers the opportunity to shape the future of smart technology, ensuring that millions of customers benefit from seamless and intuitive experiences. If you're ready to make a significant impact in a fast-paced environment, this is the role for you.

Benefits

Medical Benefits

Equity Options

Sign-on Payments

Flexible Work Hours

Diversity and Inclusion Programs

Qualifications

• 3+ years of professional software development experience required.
• Experience in design patterns and system reliability is essential.

Responsibilities

• Define product features and refine system architecture.
• Collaborate with a multi-disciplinary team to enhance customer experiences.

Skills

Software Development

System Architecture

Communication Skills

Teamwork

Problem Solving

Education

Bachelor's degree in Computer Science

Tools

Source Control Management

Testing Tools

Job description

Software Development Engineer, Alexa Customer Journeys

Job ID: 2940171 | Amazon.com Services LLC

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Software Development Engineer in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all of their devices’ features and capabilities.

You will be building solutions and systems working with Large Language Model (LLM) and other generative technologies. You will be working with an interdisciplinary team of Software Development Engineers, Data Scientists, and Quality Assurance Engineers, and collaborating with Product Managers to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself.

Key Job Responsibilities

As a key member of the engineering team, you will have influence on our product and technology strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product for 2024 and beyond. You will be successfully setting up the architecture foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.

We are a growing multi-disciplinary team addressing everyday customer needs through a combination of software engineering, web development, and applied research.

About the Team

The Alexa Customer Journeys team builds products and technology that simplify customers' lives. Our products are used by millions of customers across Amazon devices worldwide. Our teams invent on behalf of our customers and have a ton of fun along the way!

BASIC QUALIFICATIONS

1. 3+ years of non-internship professional software development experience
2. 2+ years of non-internship design or architecture (design patterns, reliability, and scaling) of new and existing systems experience
3. Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

1. 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
2. Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.