Software Development Engineer-II, Alexa Customer Journeys

Amazon; Seattle (WA); On-site; USD 129,000 - 224,000; Full time

Job summary

A leading company is seeking a Software Development Engineer to join their Alexa Customer Journeys team in Seattle. You will build systems using generative AI and work with a diverse, talented team, focusing on enhancing customer experiences across Amazon devices. Ideal candidates have strong technical abilities and experience in large-scale systems, as well as excellent communication skills.

Benefits

Medical benefits

Employee equity options

Flexible work schedule

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of design or architecture experience of systems.
• Experience programming with at least one software programming language.

Responsibilities

• Designing, developing, and testing distributed machine learning systems.
• Collaborating with Data/Applied scientists on system architecture.
• Coaching and developing junior engineers.

Skills

Software Development

System Architecture

Machine Learning

Programming

Communication

Education

Bachelor's degree in Computer Science or equivalent

Job description

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Software Development Engineer in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all of their devices’ features and capabilities.

You will be building solutions and systems working with Large Language Model (LLM) and other generative technologies. You will be working with an interdisciplinary team of Software Development Engineers, Data Scientists and Quality Assurance Engineers, and working with Product Managers to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself.

Key job responsibilities
As a SDE, you will be responsible for designing, developing, testing, and deploying distributed machine learning systems and large-scale solutions for our world-wide customer base. In this, you will collaborate closely with a team of Data/Applied scientists to influence our overall strategy and define the team’s roadmap. You will also drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment.

We are a growing multi-disciplinary team addressing everyday customer needs through a combination of software engineering, web development and applied research.

About the team
About the team
The Alexa Customer Journeys team builds products and technology that simplifies customers lives. Our products are used by millions of customer, across Amazon devices, WW. Our teams invent on behalf of our customers and have a ton of fun along the way!- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.