Software Development Coordinator

ServiceNet Inc.; Northampton (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k)

401(k) matching

Dental insurance

Tuition assistance

Job summary

ServiceNet Inc. is seeking a Software Development Coordinator to organize and drive in-house software development, enterprise technology, and data initiatives from its Northampton, MA location.

You will coordinate projects involving software applications, data warehouses, dashboards, integrations, and reporting, translating business needs into prioritized technical work. The role requires collaboration across teams, managing data requests, and ensuring compliance with HIPAA and privacy

Qualifications

• Three or more years of experience in software development or IT project coordination.
• Experience coordinating enterprise technology projects and data/reporting requests.
• Proficiency in Java, JavaScript/TypeScript, SQL, or similar.
• Familiarity with AWS or Azure and BI/reporting tools.
• Understanding of version control, testing, release management.
• Strong communication, organization and problem-solving skills.

Responsibilities

• Coordinate day-to-day software development, data, and technology project work.
• Manage priorities, timelines, dependencies, deliverables, and deadlines across a portfolio.
• Coordinate software builds, data warehouse initiatives, dashboards, and reporting.
• Handle data and reporting requests from programs and stakeholders.
• Translate business needs into technical requirements and plans.
• Maintain development standards, code review practices, testing expectations, and release processes.
• Track progress, identify risks, and provide status updates.
• Support enterprise applications, integrations, and analytics across programs.

Skills

Communication skills

Organization

Problem-solving

Team collaboration

Tools

Java

JavaScript/TypeScript

SQL

AWS/Azure

Version control

Testing & release

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance

Software Development Coordinator

Full-Time / Non-Union
Location: Northampton, MA
Salary Range: $70,000 - $85,000

ServiceNet's Information Systems team is seeking an organized, driven coordinator to bring structure and consistency to our in-house software development, enterprise technology, and data initiatives. The Software Development Coordinator coordinates projects involving software applications, enterprise systems, data warehouses, dashboards, integrations, and reporting. This individual will also manage incoming data and reporting requests, translating business needs into clear, prioritized technical work.

Key Responsibilities:

• Coordinate day-to-day software development, data, and technology project work.
• Manage priorities, timelines, dependencies, deliverables, and deadlines across a portfolio of enterprise technology projects.
• Coordinate software builds, data warehouse initiatives, dashboards, system integrations, and reporting.
• Receive, clarify, prioritize, track, and coordinate data and reporting requests from programs and business stakeholders.
• Translate business needs into clear technical requirements and actionable project plans.
• Maintain development standards, code review practices, testing expectations, documentation, and release processes.
• Track project progress, identify risks and blockers, and provide clear status updates.
• Support enterprise applications, integrations, and analytics used across more than 100 programs.
• Help ensure software development and data-handling practices comply with HIPAA and applicable privacy and security requirements.

Qualifications:

• Three or more years of experience in software development, technical project coordination, IT project management, or a related role.
• Experience supporting or coordinating projects in an enterprise technology environment.
• Experience managing data, analytics, or reporting requests from business stakeholders.
• Working knowledge of modern programming languages such as Java, JavaScript/TypeScript, SQL, or similar technologies.
• Familiarity with cloud services such as AWS or Azure and with data, reporting, or business-intelligence tools.
• Familiarity with version control, code review, testing, release management, and standard project-management tools.
• Ability to balance multiple projects, priorities, and stakeholder needs.
• Strong communication, organization, and problem-solving skills, with the ability to work effectively with technical and nontechnical stakeholders.
• A collaborative, humble, team-first approach and a commitment to ServiceNet's mission.

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn more about ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.