Software Development Analyst I - Merchant Services

Deluxe Corporation; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Tuition Reimbursement

Job summary

Deluxe Corporation in Fort Worth, Texas is seeking a professional to identify issues in Payment Scheme message formats and execute necessary tests. The ideal candidate will have a strong technical background and experience in the payment industry.

Your role will involve documenting test cases, leading problem resolution efforts, and providing consulting support. Benefits include healthcare, paid time off, and a retirement plan. Candidates must be at least 18 years old and committed to diversity and inclusion.

Qualifications

• Bachelors in technical field or HS/GED with 4 years experience.
• Experience troubleshooting various devices.
• Payment industry knowledge required.

Responsibilities

• Identify issues and propose resolutions.
• Document functional test cases.
• Execute manual tests and report results.

Skills

Problem identification and resolution

Payment industry knowledge

Agile experience

Consulting experience

Troubleshooting Windows, Mobile, Server

Experience with large enterprise software implementations

Communication skills

Education

Bachelor's in technical field

HS/GED with 4 years experience

Tools

JavaScript

SQL language

RESTful APIs

Job description

ROLE

Identifies issues with various Payment Scheme message formats and present resolutions. This will be followed up with preparation, testing, reporting of satisfactory results or need for further testing. Analyze test for integrity of data, risks in application and release readiness.

• Identifies problems and proposes resolutions.
• Follow detailed procedures and instructions
• Assist in identifying and producing further documentation for resolutions.
• Understand Payment Scheme message formats for Magstripe, EMV and Contactless
• Document and maintain functional test cases and other test artifacts
• Execute manual test cases and report test results.
• Analyze tests with the goal of making them more efficient.
• Make recommendations on acceptable risks in the application.

Basic Qualifications

• Bachelors in technical background and 0 years or HS/GED and 4 years
• Payment industry knowledge required.
• Agile experience
• Partner-facing consulting experience in a consulting organization or as part of an enterprise software company
• Must have experience with large and complex enterprise software implementations
• Experience Troubleshooting Win, Mobile, Server (Linux/Windows)

Preferred Qualifications

• Bachelors in technical background
• Capable of troubleshooting API connectivity and basic network issues
• Working knowledge of RESTful APIs, JSON payloads, HTTP methods, and TCP/IP networking basics
• Technical Skills Preferred: JavaScript: 1 year (Preferred), object-oriented programming: 1 year (Preferred), sql language: 1-3 years experience (Preferred)
• Ability to lead, guide, and facilitate matrix-managed solution development
• Must be highly articulate, energetic, and accountable
• Ability to communicate effectively with technical and non-technical members of a project team and with partners and executives
• Excellent customer service skills/customer focused
• Detail oriented in ticket management and documentation
• Can handle challenging support calls
• Motivated and self-managed

Additional Basic Qualifications

Must be 18 years of age or older

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].