Implementation Specialist I

Deluxe Corporation; Minneapolis (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off & Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Disability Insurance (Short/Long-Term)

Infertility/Adoption Support

Tuition Reimbursement

Job summary

Deluxe Corporation in Minneapolis, MN seeks candidates to join a team recognized as a Great Place to Work with benefits starting on day one. The role focuses on implementing Deluxe-proposed solutions, managing project bills, and delivering quality results across several projects.

Qualified applicants have degrees in IT, math, CS, business, or engineering and experience with Windows operating systems and troubleshooting.

Qualifications

• Bachelor's degree in IT, math, CS, business or engineering, or HS/GED with 4 years of experience
• Must be 18 years of age or older
• Experience with Windows-based operating systems and troubleshooting

Responsibilities

• Implement up to five small projects (≤100 hours each) simultaneously.
• Prepare customer system by customizing base software and entering customer-specific data.
• Test systems prior to delivery and document defects, working with team to resolve issues

Skills

Troubleshooting

Education

Bachelor's degree in Information Technology, Mathematics, Computer Science, Business or Engineering or HS/GED

Tools

Windows OS

Job description

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

• We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
• We offer competitive benefits starting on day one, designed to support your life both in and out of work.
• 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Location Requirement

We are seeking candidates who are able to work from one of our hub locations: Atlanta, GA; Lenexa, KS; or Minneapolis, MN.

Responsibilities

Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management.

• Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of expertise and product knowledge.
• Work with the project team to prepare customer system by customizing base software application and entering customer-specific data according to the CRD and other project documentation. Confirm solution operation by conducting tests, modifying custom setup, and monitoring output. Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis.
• Test systems prior to delivery and during implementation to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues.

Basic Qualifications

• Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering or HS/GED and 4 years experience
• Must be 18 years of age or older
• Experience with Windows based operating systems/networks. Troubleshooting skills

Preferred Qualifications

• Bachelors in Information technology, math, computer science, Business or Engineering
• 1 year Experience in banking and/or payment processing or Treasury Management

Compensation

The compensation range for this position is $60,000.00 - $65,000.00 annually. This position will be eligible for commission or an annual performance incentive plan The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tution Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Equal Employment Opportunity

Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].