Software Developer (TS/SCI Poly)

Case Technologies, LLC; Chantilly (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Case Technologies, LLC is seeking an IT professional with hands-on experience in developing ServiceNow applications and implementing industry best practices with accessibility in mind. The role requires strong experience with agile methodologies and Jira, and a track record of delivering business value through UX/UI improvements and efficient IT systems.

The ideal candidate will analyze web-based applications and interfaces, work with databases and web services, and contribute to documentation

Qualifications

• Experience developing ServiceNow applications.
• Experience with agile methodologies and Jira.
• Experience analyzing and documenting web-based systems and interfaces.
• Experience interfacing with databases and reporting.
• Experience in IT service management and documentation standards.

Skills

ServiceNow development

Accessibility standards

Agile methodology

Jira

UX/UI improvements

Systems analysis

Database reporting

Version control

IT service management

IT documentation

Compliance management

Education

ServiceNow Developer Certification

Tools

GitHub

Subversion

Job description

• Demonstrated experience with development of ServiceNow applications.
• Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards.
• Demonstrated experience using agile methodology.
• Demonstrated experience using Jira.
• Demonstrated experience proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/Ul), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
• Demonstrated experience analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APis to assist in decision-making regarding future development.
• Demonstrate experience interfacing with web-based databases and providing reports generation.
• Demonstrated on-job experience with version control software like Github or Subversion.
• Demonstrated experience in managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
• Demonstrated experience developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
• Demonstrated experience working with compliance or performance management applications.
• Certification(s); Service Now Developer