Software Delivery Manager

Scion Technology Staffing; Chicago (IL); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

End-to-end delivery ownership

Roadmap collaboration with product

Agile transformation leadership

Impact through large-scale releases

Job summary

Scion Staffing has been engaged to conduct a search for an experienced Software Delivery Manager for our client, a retail customer engagement platform and point-of-sale specialist. This full-time role offers a hybrid schedule in Chicago, Illinois.

The Software Delivery Manager will oversee end-to-end delivery of software, ensuring on-time, within-scope, high-quality releases while leading cross-functional teams including developers, testers, product managers and business analysts.

Qualifications

• Proven experience delivering complex software projects in SaaS environments.
• Strong Agile delivery experience across cross-functional teams.
• Excellent project management, planning, risk and reporting skills.
• Strong leadership and team management abilities.
• Exceptional written and verbal communication.
• Problem-solving mindset with ability to manage competing priorities.
• Background in software development or technical expertise; DevOps familiarity.

Responsibilities

• Oversee end-to-end software delivery across cross-functional teams.
• Align delivery timelines with product roadmaps with Product Managers.
• Manage cross-team delivery plans, release schedules, and resourcing.
• Lead stand-ups, sprint planning, retrospectives and showcases.
• Monitor KPIs (cycle time, lead time, deployment frequency) and improve performance.
• Remove blockers and manage escalations; support management of third-party vendors.

Skills

Software delivery

Agile

Leadership

Cross-functional teams

Communication

DevOps awareness

Education

Bachelor’s degree in Computer Science or related field

Job description

Scion Technology has been engaged to conduct a search for an experienced Software Delivery Manager for our client, a retail customer engagement platform and point-of-sale specialist. This is a full-time position with a hybrid schedule in Chicago, Illinois.

POSITION OVERVIEW

Reporting into the Product Operations Directory, the Software Delivery Manager is responsible for overseeing the end-to-end delivery of software across the platform. They will ensure that software is delivered on time, within scope, and to the expected quality standards. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams, including developers, testers, product managers, business analysts, and customer success.

PERKS

• Own end-to-end software delivery for a fast-paced SaaS product environment
• Partner directly with Product leadership to shape roadmaps and release strategies
• Champion Agile transformation and continuous improvement initiatives
• Make a measurable impact through leadership of cross-functional teams and large-scale software releases

RESPONSIBILITIES

• Responsible for overseeing the delivery of software across the cross-functional teams
• Works closely with Product Managers to align delivery timelines with product roadmaps
• Responsible for the cross-team project / feature delivery plan
• Responsible for release scheduling, release plans and resourcing.
• Uses Agile Frameworks to manage and optimize delivery and support the team leads to implement changes to their way of working
• Ensures the Engineering teams are delivering according to the agreed agile working practices and standards
• Responsible for the risk, issue, dependency and action log for the delivery function
• Facilitates stand-ups, sprint planning, retrospectives, and showcases.
• Helps teams remove blockers and manage escalations
• Monitors KPIs like cycle time, lead time, and deployment frequency to enhance performance
• Champions a culture of continuous improvement and post-mortem analysis.
• Supports management of 3rd party vendors

QUALIFICATIONS

• Proven experience in managing the delivery of complex software projects within a SaaS product environment.
• Proven experience of working in Agile software development delivery
• Excellent project management skills, including planning, risk management, and reporting.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Problem-solving mindset with the ability to manage conflicting priorities.
• Background in software development or technical expertise. Experience working with DevOps practices and tools.

EDUCATION & CERTIFICATIONS

• Bachelor’s Degree in Computer Science, IT, or a related field (or equivalent work experience).
• Relevant certifications in Agile, Scrum, or project management are highly desirable.

ABOUT OUR FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.