Software Delivery Manager

The Bronx; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

End-to-end delivery responsibility

Roadmap collaboration with Product

Agile transformation leadership

Leadership of large cross-functional S

Job summary

Scion Staffing, Inc. seeks an experienced Software Delivery Manager for a hybrid role in Chicago. You will oversee end-to-end delivery of our SaaS platform, partnering with Product leadership to shape roadmaps and release strategies.

You will champion Agile transformation, optimize delivery processes, and lead cross-functional teams including developers, testers, and customer success to ensure on-time, high-quality releases.

Qualifications

• Experience delivering complex software projects in a SaaS environment.
• Proven Agile software delivery track record.
• Strong project management, planning and reporting skills.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Background in software development or technical expertise.

Responsibilities

• Oversee end-to-end software delivery across cross-functional teams.
• Align delivery timelines with product roadmaps with Product Managers.
• Own release scheduling, plans, and resourcing.
• Facilitate Agile ceremonies and ensure practices and standards are followed.
• Manage risks, issues, dependencies and action logs for delivery.
• Monitor KPIs like cycle time, lead time, and deployment frequency.

Skills

Delivery management

Agile

Leadership

Communication

Cross-functional teamwork

SaaS

DevOps

Education

Bachelor's degree in CS/IT or related

Agile/Scrum certifications

Tools

DevOps tooling

Job description

Scion Technology has been engaged to conduct a search for an experienced Software Delivery Manager for our client, a retail customer engagement platform and point-of-sale specialist. This is a full-time position with a hybrid schedule in Chicago, Illinois.

POSITION OVERVIEW

Reporting into the Product Operations Directory, the Software Delivery Manager is responsible for overseeing the end-to-end delivery of software across the platform. They will ensure that software is delivered on time, within scope, and to the expected quality standards. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams, including developers, testers, product managers, business analysts, and customer success.

PERKS

• Own end-to-end software delivery for a fast-paced SaaS product environment
• Partner directly with Product leadership to shape roadmaps and release strategies
• Champion Agile transformation and continuous improvement initiatives
• Make a measurable impact through leadership of cross-functional teams and large-scale software releases

RESPONSIBILITIES

• Responsible for overseeing the delivery of software across the cross-functional teams
• Works closely with Product Managers to align delivery timelines with product roadmaps
• Responsible for the cross-team project / feature delivery plan
• Responsible for release scheduling, release plans and resourcing.
• Uses Agile Frameworks to manage and optimize delivery and support the team leads to implement changes to their way of working
• Ensures the Engineering teams are delivering according to the agreed agile working practices and standards
• Responsible for the risk, issue, dependency and action log for the delivery function
• Facilitates stand-ups, sprint planning, retrospectives, and showcases.
• Helps teams remove blockers and manage escalations
• Monitors KPIs like cycle time, lead time, and deployment frequency to enhance performance
• Champions a culture of continuous improvement and post-mortem analysis.
• Supports management of 3rd party vendors

QUALIFICATIONS

• Proven experience in managing the delivery of complex software projects within a SaaS product environment.
• Proven experience of working in Agile software development delivery
• Excellent project management skills, including planning, risk management, and reporting.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Problem-solving mindset with the ability to manage conflicting priorities.
• Background in software development or technical expertise.
• Experience working with DevOps practices and tools.

EDUCATION & CERTIFICATIONS

Bachelor’s Degree in Computer Science, IT, or a related field (or equivalent work experience). Relevant certifications in Agile, Scrum, or project management are highly desirable.

ABOUT OUR FIRM

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class.

We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records.

We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.