Software Asset Optimization Analyst II

Westlake; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Westlake is seeking a Software Asset Management (SAM) professional to oversee the software lifecycle, ensuring accurate entitlements, deployment, usage tracking, and retirement while improving visibility, compliance, and license optimization.

The role involves managing software assets across North America, maintaining inventory, supporting audits, and driving process improvements with IT, procurement, finance, and security teams.

Qualifications

• Minimum 3-5 years’ experience in Software Asset Management (SAM) or IT Asset Management with a focus on software lifecycle and license management.
• College degree in a related field is required.
• Excellent verbal and written communication skills.
• Experience using SAM or inventory management tools to manage software assets, track entitlements, and generate reports (e.g., ServiceNow ,SAP, spreadsheets).
• Familiarity with software licensing models, enterprise applications, and environments including desktop, server, cloud, and SaaS platforms.

Responsibilities

• Manage software assets across the organization by supporting the full life cycle, including request, procurement, deployment, usage tracking, optimization and retirement of software across North America.
• Maintain accurate and reliable software inventory and license records to support reporting, compliance, audits, and business stakeholders.
• Track software entitlements and usage to ensure license compliance and highlight optimization opportunities.
• Identify and help address normalization gaps by ensuring software data is standardized and aligned within SAM tools.
• Monitor discovery coverage and work with IT teams to improve visibility across endpoints, servers, and cloud environments.
• Support timely reclamation of unused or underutilized licenses to reduce waste and improve cost efficiency.
• Assist in improving contract visibility by maintaining organized records of software agreements, renewals, and key terms.
• Perform periodic internal audits and support audit readiness activities; document findings and assist with remediation efforts.
• Investigate discrepancies in software usage and licensing data, perform root cause analysis, and provide recommendations.
• Collaborate with IT, procurement, finance, and security teams to support SAM processes and ensure alignment.
• Recommend and contribute to continuous improvements in SAM processes, tools, and reporting capabilities.
• Utilize SAM tools (e.g., ServiceNow & other available tools) for tracking, analysis, and reporting.

Skills

SAM / ITAM

Communication skills

Team collaboration

ServiceNow

Excel / Spreadsheets

Education

College degree in related field

Tools

ServiceNow

SAP

Spreadsheets

Job description

Westlake is seeking a Software Asset Management (SAM) professional to oversee the software lifecycle, ensuring accurate entitlements, deployment, usage tracking, and retirement while improving visibility, compliance, and license optimization.

The role involves managing software assets across North America, maintaining inventory, supporting audits, and driving process improvements with IT, procurement, finance, and security teams.