Software Asset Manager

Virginia AG; Virginia; Sur place; USD 95 000 - 105 000; Plein temps

Résumé du poste

Northern VA Community College is seeking a Software Asset Manager to oversee the IT Asset Management (ITAM) program, manage the software catalog, and optimize software lifecycle processes. The role includes policy development, training tool creation, and cross-department collaboration to ensure effective software governance.

The position requires strong SAM experience, data analysis, and the ability to communicate with diverse teams to drive strategic software decisions and responses to audits.

Qualifications

• Experience with Software Asset Management (SAM) best practices.
• Ability to draft and implement software policies and procedures.
• Proven ability to develop reports, guidelines and presentations.

Responsabilités

• Manage Software Asset Management program for NVCC.
• Define and draft software policies and procedures.
• Develop software process-related training materials.
• Monitor and analyze software usage to recommend sunsetting decisions.
• Maintain software-related services and knowledge base articles.
• Configure and troubleshoot ITAM software.
• Onboard, train and support end users.
• Collaborate with procurement on external audits.
• Collaborate with VCCS on SAM initiatives.
• Collect, analyze, and report on SAM data.
• Solicit input from employees for college decisions and share feedback.

Connaissances

SAM platforms

strategic thinking

report writing

technical documentation

initiative

communication

public speaking

multi-priority management

data analysis

governance & change mgmt

application development

project planning

stakeholder collaboration

cloud transitions

Outils

Sassafras ITAM

TeamDynamix Asset Mgmt

Description du poste

Title: Software Asset Manager

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Exempt

Hiring Range: $95,000 - $105,000

Full Time or Part Time: Full Time

Additional Detail

Job Description

General Description

This position serves as system administrator for the college’s IT Asset Management (ITAM) software and manages the software catalog in addition to developing and optimizing software lifecycle management business processes.

Duties & Tasks

• Manage Software Asset Management program for NVCC
• Define and draft software policies and procedures
• Develop software process-related training tools
• Monitor & analyze software usage to recommend alternative solutions and/or sunsetting of software titles
• Maintain software-related services and knowledge base articles
• Configure and troubleshoot ITAM software
• Onboard, train and support end users
• Monitor and analyze software usage
• Assist Procurement in responding to external audit requests
• Collaborate with VCCS system office on software asset management initiatives
• Collect, analyze, and report on SAM data
• Make regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief

Minimum Qualifications

KSAs

• Proficiency in SAM platforms and working knowledge of SAM best practices
• Ability to apply strategic thinking and demonstrate understanding of business needs
• Proven ability to prepare reports, correspondence, guidelines, and presentations
• Proven ability to write technical, business and plain language documents and/or emails with attention to detail
• Proven ability to take initiative and work independently
• Strong communication skills, comfortable with presenting and public speaking
• Ability to communicate effectively and collaborate with individuals at all levels within the organization
• Ability to manage multiple priorities in a fast-paced environment
• Data analysis and reporting skills
• Knowledge of technology governance and change management processes
• Ability to draft and direct the design and development of new or enhanced applications
• Project planning, negotiating, interpersonal and communication skills (written and oral)
• Ability to interpret and implement technical requirements
• Strong organizational skills with attention to detail, strategic prioritization, and adherence to deadlines.
• Demonstrated ability to collaborate with technical teams and troubleshoot issues related to project or program dependencies, system changes, or cloud transitions.
• Ability to adapt quickly to changing priorities and work effectively under pressure.

• Experience in software asset management (SAM), including critical tasks, record-keeping, problem resolution and data/metrics related to the life cycle
• Experience in IT architecture and technical documentation methods
• Experience in software database development and management; and ticketing platforms
• Experience in developing and documenting processes and procedures
• Experience supervising, training or serving as a team lead
• Customer service experience

Additional Considerations

• Experience with Sassafras/ITAM
• Experience with Team Dynamix Asset Management and Ticketing modules
• Experience in public sector or higher education setting
• CSAM Certification