Software Asset Manager

Northern Virginia Community College; Annandale (VA); Hybrid; USD 95,000 - 105,000; Full time

Job summary

NOVA is seeking a Software Asset Manager to lead the IT Asset Management (ITAM) program and manage the software catalog. The role focuses on developing lifecycle management processes, optimizing software usage, and supporting procurement and audits across NVCC.

The successful candidate will define policies, train staff, monitor software usage, and collaborate with IT and business stakeholders. This position offers hybrid work with one telework day after probation, located in Fairfax County, VA.

Qualifications

• Experience in SAM lifecycle management and data/metrics.
• Experience in IT architecture and technical documentation methods.
• Experience in software database development and ticketing platforms.
• Experience in developing and documenting processes and procedures.
• Experience with Microsoft technologies (O365, Excel, Visio, Teams).
• Experience supervising, training or leading a team.
• Customer service experience.

Responsibilities

• Manage Software Asset Management program for NVCC.
• Define and draft software policies and procedures.
• Develop software process-related training tools.
• Monitor and analyze software usage and sunset of titles.
• Maintain software services and knowledge base articles.
• Configure and troubleshoot ITAM software.
• Onboard, train and support end users.
• Collaborate with procurement and audits.

Skills

SAM platforms

Strategic thinking

Reports & documentation

Technical writing

Initiative & independence

Communication & presentation

Multi-priority management

Data analysis & reporting

Governance & change management

Project planning & negotiation

Technical requirement interpretation

Organizational skills

Team collaboration & troubleshooting

Adaptability

Tools

Sassafras ITAM

TeamDynamix Asset Mgmt/Ticketing

Job description

Software Asset Manager

Working Title: Software Asset Manager

Role Title: Info Technology Specialist II

Role Code: 39112-FP

FLSA: Exempt

Pay Band: 05

Position Number: 28000820

Agency: Northern VA Community College

Division: NV280-VP of College Computing

Work Location: Fairfax County - 059

Hiring Range: $95,000 - $105,000

Emergency/Essential Personnel: No

EEO Category: 3-Technicians

Full Time or Part Time: Full Time

Telework options: No (subject to change based on business needs)

Bilingual or multilingual requirement or preference:

Work Schedule: M-F 8:30AM-5:00PM. 1 day of telework after probation period.

Sensitive Position: No

Job Description

General Description: This position serves as system administrator for the college’s IT Asset Management (ITAM) software and manages the software catalog in addition to developing and optimizing software lifecycle management business processes.

Duties & Tasks

• Manage Software Asset Management program for NVCC
• Define and draft software policies and procedures
• Develop software process-related training tools
• Monitor & analyze software usage to recommend alternative solutions and/or sunsetting of software titles
• Maintain software-related services and knowledge base articles
• Configure and troubleshoot ITAM software
• Onboard, train and support end users
• Monitor and analyze software usage
• Assist Procurement in responding to external audit requests
• Collaborate with VCCS system office on software asset management initiatives
• Collect, analyze, and report on SAM data
• Make regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Qualifications

KSAs: Proficiency in SAM platforms and working knowledge of SAM best practices Ability to apply strategic thinking and demonstrate understanding of business needs Proven ability to prepare reports, correspondence, guidelines, and presentations Proven ability to write technical, business and plain language documents and/or emails with attention to detail Proven ability to take initiative and work independently Strong communication skills, comfortable with presenting and public speaking Ability to communicate effectively and collaborate with individuals at all levels within the organization Ability to manage multiple priorities in a fast-paced environment Data analysis and reporting skills Knowledge of technology governance and change management processes Ability to draft and direct the design and development of new or enhanced applications Project planning, negotiating, interpersonal and communication skills (written and oral) Ability to interpret and implement technical requirements Strong organizational skills with attention to detail, strategic prioritization, and adherence to deadlines. Demonstrated ability to collaborate with technical teams and troubleshoot issues related to project or program dependencies, system changes, or cloud transitions. Ability to adapt quickly to changing priorities and work effectively under pressure.

Minimum Qualifications: Experience in software asset management (SAM), including critical tasks, record-keeping, problem resolution and data/metrics related to the life cycle Experience in IT architecture and technical documentation methods Experience in software database development and management; and ticketing platforms Experience in developing and documenting processes and procedures Experience in Microsoft technologies, including O365, Excel, Visio and Teams Experience supervising, training or serving as a team lead Customer service experience

Additional Considerations: Experience with Sassafras/ITAM Experience with Team Dynamix Asset Management and Ticketing modules Experience in public sector or higher education setting CSAM Certification

Other Details

Operation of a State Vehicle: No

Supervises Employees: Yes

Required Travel: n/a

Posting Details

Posting Number: CLS_4838P

Recruitment Type: General Public - G

Number of Vacancies: 1

Job Open Date: 10/30/2026

Job Close Date: 11/13/2026

Agency Website: www.nvcc.edu

Additional Information

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers. At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College. NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program. We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit www.nvcc.edu. The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports *1 day of telework per week after probation.

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Applicant Documents

Required Documents:

1. Resume

Optional Documents:

• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)

Contact: [phone], [e-mail]

Supplemental Questions

1. I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
   • Yes
   • No
2. I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
   • Yes
   • No
3. Do you now or in the future require visa sponsorship to work in the United States?
   • Yes
   • No
4. Are you applying for this position to satisfy an OPT training requirement for your educational program?
   • Yes
   • No
5. Do you have experience in software asset management (SAM), including critical tasks, record-keeping, problem resolution and data/metrics related to the life cycle?
   • Yes
   • No
6. Do you have experience in IT architecture and technical documentation methods?
   • Yes
   • No
7. Do you have experience in software database development and management and ticketing platforms?
   • Yes
   • No
8. Do you have experience in developing and documenting processes and procedures?
   • Yes
   • No
9. Do you have experience supervising, training or serving as a team lead?
   • Yes
   • No
10. Do you have customer service experience?
    • Yes
    • No