Software Asset Management Senior Analyst (Hybrid - McKinney, TX)

SOUTHSTATE BANK, NATIONAL ASSOCIATION; McKinney (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

SouthState Bank, National Association seeks a Software Asset Management Senior Analyst to perform advanced licensing analysis and procurement to support compliance, cost optimization, and informed technology investments. You’ll manage data in ServiceNow SAM Pro and partner with IT, Finance, and business units to govern software assets.

Responsibilities include renewal analyses, license optimization, and coordinating end-of-life remediation, with a focus on accurately recording entitlements and

Formación

• 4+ years in Software Asset Management, licensing, procurement, or IT asset mgmt.
• 2+ years with ServiceNow SAM Pro or similar, incl. license reconciliation
• CSAM or SN SAM certifications preferred
• Strong knowledge of software licensing models and lifecycle management

Responsabilidades

• Maintain accuracy of software asset and contract data in SN SAM Pro and reconcile data.
• Analyze software usage, entitlements, and license consumption to optimize costs.
• Conduct renewal, true-up, and vendor audit analysis to inform decisions.
• Execute software procurement, validate entitlements, and record acquisitions.
• Maintain approved software catalog and ensure governance alignment with standards.
• Evaluate requests for licensing, cost, and lifecycle impact with recommendations.
• Collaborate with IT, Vendor Management, Finance and business units on EOS/EOL tracking.

Conocimientos

Software Asset Management

License Optimization

Contract Interpretation

Vendor Management

Procurement Process

Educación

Bachelor of Science in Computer Science, Information Technology or related field

Herramientas

ServiceNow SAM Pro

Descripción del empleo

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary

The Software Asset Management (SAM) Senior Analyst performs advanced software licensing analysis and executes software procurement activities to support license compliance, cost optimization, and informed technology investment decisions. The role maintains software asset and contract data in ServiceNow SAM Pro, develops effective license positions, conducts renewal, true-up, and vendor audit analysis, and processes approved software purchases in accordance with established procurement procedures. The position partners with IT, Vendor Management, Finance, and Business Units to maintain the approved software catalog, support software governance, evaluate lifecycle impacts, and coordinate end-of-service and end-of-life remediation tracking.

Duties & Responsibilities

• Maintain the accuracy and integrity of software asset and contract data within ServiceNow SAM Pro, performing reconciliation, resolving data exceptions, and identifying process improvements
• Perform in-depth analysis of software usage, license consumption, and entitlements for complex and high-spend publishers to develop effective license positions, identify compliance gaps, and recommend optimization, reclamation, and cost avoidance opportunities.
• Conduct renewal, true-up, and vendor audit analysis by interpreting contract terms, usage trends, and entitlement requirements; prepare findings and recommendations to support the Software Asset Management, Procurement, and Vendor Management in negotiations and purchasing decisions.
• Execute software procurement activities, including validating purchase requests against existing entitlements and approved software standards, determining license quantities and requirements, obtaining and evaluating vendor and reseller quotes, preparing purchase requisitions, and processing approved purchases in accordance with established procurement procedures; ensure new purchases and entitlements are accurately recorded in ServiceNow SAM Pro.
• Maintain the approved software catalog and support software governance processes, reviewing requests against established criteria to ensure the catalog accurately reflects products approved for organizational use and aligns with security, licensing, and lifecycle standards.
• Evaluate software requests, deployments, updates, and retirements for licensing, cost, and lifecycle impacts, and provide recommendations that support approved software use and alignment with operational standards.
• Partner with Business Units and IT stakeholders to identify end-of-service and end-of-life software, assess application dependencies, and coordinate remediation tracking and status reporting.
• It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education Requirements

• Bachelor of Science in Computer Science, Information Technology or related field

Minimum Experience

• 4+ years of relevant experience in Software Asset Management (SAM), software licensing, procurement, IT asset management, or a related discipline
• 2+ years of hands-on experience with ServiceNow SAM Pro or another enterprise software asset management platform, including license position reconciliation and reporting

Licenses & Certifications

• IAITAM Certified Software Asset Manager (CSAM), ServiceNow Certified Implementation Specialist - Software Asset Management, or equivalent SAM certification preferred

Knowledge, Skills, & Abilities

• Strong working knowledge of software asset management principles, including software discovery, normalization, entitlement management, effective license position development, license compliance, reclamation, and renewals.
• Solid knowledge of software licensing models (e.g., subscription, user-based, device-based, core-based, and enterprise agreements) and lifecycle management for major vendors such as Microsoft, Adobe, and other enterprise publishers.
• Ability to interpret complex software contracts, licensing terms, and entitlement documentation and translate findings into clear risk, cost, and compliance recommendations.
• Working knowledge of software procurement processes, including purchase requisitions, quotes,