Software Application Engineer

ARK Solutions, Inc.; Memphis (TN); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ARK Solutions, Inc. is seeking a seasoned systems engineer to join our team supporting and expanding a large MCEM/SCCM environment across the enterprise. You will design, implement, and maintain the infrastructure, coordinate with Microsoft and vendors, and lead OS upgrade and vulnerability remediation initiatives.

Hybrid work with three days on-site in Memphis, TN, or other listed locations. The role emphasizes automation with PowerShell, security posture, and end-user experience across a

Qualifications

• 7+ years of relevant experience in systems engineering or a related discipline.
• Demonstrated experience managing large-scale enterprise endpoint environments
• Proven experience with SCCM/MCEM infrastructure in an enterprise setting
• Background in vulnerability remediation and endpoint security compliance
• Experience supporting operating system upgrade projects at an enterprise scale
• Microsoft certifications related to endpoint management or systems administration are a plus

Responsibilities

• Design, support, and manage MCEM infrastructure to ensure patching and maintenance of 130,000+ servers and workstations
• Work directly with Microsoft and third-party vendors to keep infrastructure updated and in a healthy operational state
• Support and execute Windows 11 25H2 upgrade initiatives across the enterprise environment
• Manage and perform Office application upgrades, installations, and troubleshooting
• Assist with KPI vulnerability remediation efforts to maintain security compliance
• Address end-of-life Office software and hardware end-of-life transitions
• Develop and maintain Intune scripting solutions to support endpoint management
• Create and maintain Task Sequences for software and operating system deployments
• Perform SCCM client installation and troubleshooting across the enterprise environment
• Conduct routine tasks as directed under close supervision

Skills

MCEM administration

SCCM/ConfigMgr

Microsoft Intune

PowerShell scripting

Endpoint security

Vulnerability remediation

OS upgrade planning

Office upgrades

Tools

1E Nomad

Delivery Optimization

Microsoft Connected Cache

Job description

Location: Hybrid at one of corporate offices in McLean, VA, Dallas, TX or Memphis, TN (3 days/week)

Job Summary:

Seeking a highly skilled and experienced systems engineering professional to join our team in supporting and managing a large-scale Microsoft Configuration Endpoint Manager (MCEM) infrastructure. In this role, you will be responsible for designing, supporting, and maintaining an enterprise-level environment encompassing over 130,000 servers and workstations. You will collaborate directly with Microsoft and third-party vendors to ensure the infrastructure remains current, secure, and operating at peak performance. This is an exciting opportunity to contribute to critical initiatives including operating system upgrades, vulnerability remediation, and end-of-life hardware and software transitions within a globally recognized organization.

Responsibilities:

Design, support, and manage MCEM infrastructure to ensure patching and maintenance of 130,000+ servers and workstations

Work directly with Microsoft and third-party vendors to keep infrastructure updated and in a healthy operational state

Support and execute Windows 11 25H2 upgrade initiatives across the enterprise environment

Manage and perform Office application upgrades, installations, and troubleshooting

Assist with KPI vulnerability remediation efforts to maintain security compliance

Address end-of-life Office software and hardware end-of-life transitions

Develop and maintain Intune scripting solutions to support endpoint management

Create and maintain Task Sequences for software and operating system deployments

Perform SCCM client installation and troubleshooting across the enterprise environment

Conduct routine tasks as directed under close supervision

Experience:

7+ years of relevant experience in systems engineering or a related discipline

Demonstrated experience managing large-scale enterprise endpoint environments

Proven experience with SCCM/MCEM infrastructure in an enterprise setting

Background in vulnerability remediation and endpoint security compliance

Experience supporting operating system upgrade projects at an enterprise scale

Microsoft certifications related to endpoint management or systems administration are a plus

Skills:

Proficiency in Microsoft Configuration Endpoint Manager (MCEM) and SCCM administration

Strong knowledge of Task Sequence creation and management

Experience with SCCM client installation and troubleshooting

Hands-on experience with Microsoft Intune and endpoint management

Proficiency in Office application installation, troubleshooting, and upgrades

Strong PowerShell scripting knowledge

Experience with 1E Nomad is a plus

Familiarity with Delivery Optimization is a plus

Experience with Microsoft Connected Cache is a plus

Ability to work closely within a supervised environment with attention to detail and adherence to established processes