Software Analyst

ADP, Inc.; Houston (TX); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Holidays

Life Insurance

Employee Assistance Program

Pet-Friendly Benefits

Professional Development Opportunities

Job summary

U.S. Legal Support in Houston, TX is seeking a Business Analyst, IT to help improve business performance through technology and software solutions.

This role works with business stakeholders and development teams to implement strategies and models that rely on software and data. The analyst translates user needs into technical specifications, assists with release testing and production rollouts, and maintains documentation of requirements, workflows, and designs.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with project management methodologies, including Agile, Scrum, and Kanban.
• Experience with Jira or a similar software development ticket tracking and reporting system.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

Responsibilities

• Assess the scope of software projects, specify users' needs to developers, and assist the business with establishing requirements.
• Ensure software solutions meet business needs and requirements.
• Possess the technical skills needed to aid developers and translate user needs into technical specifications for applications.
• Assist the Third-Level Production Support team with troubleshooting user issues.
• Serve as a liaison between stakeholders and IT groups.
• Maintain, test, and modify business systems and operations.
• Perform project risk assessments and requirements change management.
• Assist with release testing prior to production rollouts.
• Track the performance of project teams to ensure target deadlines are being met.
• Maintain accurate and up-to-date documentation of business requirements, process workflows, and solution designs.

Skills

Analytical skills

Written & verbal communication

Adaptability to fast-paced environment

Project management familiarity (Agile,

Project management (Scrum)

Project management (Kanban)

Tools

Jira

Microsoft Office (Word, Excel, PowerPoint)

Job description

TX-HYB-Houston-16825 Northchase Dr, Houston, TX, US

Business Analyst, IT

Position Overview

The Business Analyst, IT at U.S. Legal Support is a highly driven professional responsible for helping improve business performance through the effective use of technology and software solutions. This role works closely with business stakeholders and development teams to assist in implementing strategies and models that rely on software, communicate project status, and ensure solutions enhance overall business efficiency. A successful Business Analyst will play a key role in creating and implementing optimal business strategies in a timely manner.

Location: Houston, TX Candidates must be able to come in to the office for meetings as needed - Must live in the Houston area.

Schedule: Monday-Friday 8:00-5:00 -CST.

Essential Job Functions

• Assess the scope of software projects, specify users' needs to developers, and assist the business with establishing requirements.
• Ensure software solutions meet business needs and requirements.
• Possess the technical skills needed to aid developers and translate user needs into technical specifications for applications.
• Assist the Third-Level Production Support team with troubleshooting user issues.
• Serve as a liaison between stakeholders and IT groups.
• Maintain, test, and modify business systems and operations.
• Perform project risk assessments and requirements change management.
• Assist with release testing prior to production rollouts.
• Track the performance of project teams to ensure target deadlines are being met.
• Maintain accurate and up-to-date documentation of business requirements, process workflows, and solution designs.

Required Skills

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with project management methodologies, including Agile, Scrum, and Kanban.
• Experience with Jira or a similar software development ticket tracking and reporting system.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

U.S. Legal Support offers a comprehensive benefits package designed to support you and your family, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Holidays
• LifeLock Identity Protection
• Life Insurance
• Employee Assistance Program
• Pet-Friendly Benefits
• Employee Appreciation Events and Team Activities
• Professional Development Opportunities