Business Analyst 1712

Sistema Technologies Inc.; Austin (TX); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a Business Analyst in Austin, TX. The role focuses on reviewing and evaluating business systems, translating user needs into documentation, and supporting IT with system changes. Strong experience in business analysis and PMP certification is a major plus.

Local candidates preferred for on-site days. Responsibilities include developing user guides, creating visual aids, and ensuring documentation reflects new features and updates.

Qualifications

• 8+ years of experience reviewing, analyzing, and evaluating business systems and user needs.
• 8+ years of experience in knowledge areas of business analysis and related activities.
• 8+ years of experience participating in software development reviews and advising others in analysis, design, and testing.
• 8+ years of experience performing or participating in unit testing, system testing, and user acceptance testing.
• 8+ years of experience planning and organizing work to meet goals across multiple assignments.
• 8+ years of experience with software development lifecycle methodologies.

Responsibilities

• Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements
• Develop and maintain user guides, how-to documents, and other application related documentation
• Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions
• Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff
• Organize and present technical information in a clear, concise, and accessible manner for non-technical users
• Ensure all documentation and visual content is accurate, current, and aligned with application functionality
• Participate in meetings, demos, or walkthroughs to gather information on system changes and updates
• Assist in updates and development of training materials

Skills

Business analysis

Requirements gathering

Data analysis

Documentation

Communication

PMP experience

Job description

Austin, TX

Business Analyst - Solicitation# 529601712

Texas Health and Human Services Commission (HHSC)

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. This position also requires working closely with IT and Contract Management Support (CMS) staff to develop and maintain clear, user friendly documentation for internal applications. This role focuses on translating application functionality, enhancements, and updates into guides and reference materials that help end users effectively use the systems.

Key Responsibilities

• Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements
• Develop and maintain user guides, how to documents, and other application related documentation
• Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions
• Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff
• Organize and present technical information in a clear, concise, and accessible manner for non-technical users
• Ensure all documentation and visual content is accurate, current, and aligned with application functionality
• Participate in meetings, demos, or walkthroughs to gather information on system changes and updates
• Assist in updates and development of training materials

Position will be 3 days remote with 2 days (Tuesdays and Wednesdays) required to be onsite at the location listed above. Program will only accept LOCAL ONLY candidates for this position.

Minimum Requirements

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Actual
Years
Experience Years
Experience
Needed Required/
Preferred Skills/Experience

• 8 Required Extensive experience reviewing, analyzing, and evaluating business systems and user needs.
• 8 Required Experience and thorough understanding of the business analysis areas of knowledge and its associated activities and tasks.
• 8 Required Experience participating in software development reviews and providing advice and assistance to other team members in analysis, design, and test.
• 8 Required Experience performing or participating in unit testing, support system testing, and user acceptance testing.
• 8 Required Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
• 8 Required Experience in software development lifecycle methodologies.
• 8 Preferred Extensive skill in effective verbal and written communications with both IT and business professionals and clients.
• 2 Preferred Experience creating user focused technical or instructional documentation.
• 2 Preferred Experience developing or maintaining screenshots or other visual aids to support user documentation.
• 2 Preferred Ability to work effectively with staff and translate technical concepts into plain language.

I need Three References

Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate

Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate

Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate