Softlines Department Manager: Merch & Sales Lead

Navy Exchange; Jacksonville (FL); On-site; USD 57,000 - 70,000; Full time

Job summary

Navy Exchange in Jacksonville seeks a Department Manager for Softlines to oversee a $50-75M department, ensuring stock, attractive display and adequate staffing to hit sales goals. Responsibilities include executing store strategies, coordinating with merchandising and procurement, and maintaining Visual Merchandising standards.

You will supervise sales associates, manage scheduling and promotions, review daily sales, lead training, and coordinate departmental events with store operations.

Qualifications

• 3 YEARS GENERAL EXPERIENCE Experience in administrative clerical retail sales or related work.
• AND 1 YEAR SPECIALIZED EXPERIENCE in merchandise controls, inventory, stock records, or retail promotions.

Responsibilities

• Manages department level execution of retail and mall services business strategies and policies.
• Ensures department is stocked and merchandised with proper signing and pricing.
• Acts as stock replenishment expert and coordinates with backroom and procurement.
• Establishes and implements customer relations programs meeting NES standards.
• Reviews sales reports and supports promotions, goals, and budgets.
• Controls scheduling to align staffing with business conditions.
• Coordinates promotions with store operations and merchandising teams.
• Supervises and trains assigned sales associates.

Skills

Staff scheduling

Customer relations

Merchandise display

Selling floor operations

Team leadership

Job description

Navy Exchange in Jacksonville seeks a Department Manager for Softlines to oversee a $50-75M department, ensuring stock, attractive display and adequate staffing to hit sales goals. Responsibilities include executing store strategies, coordinating with merchandising and procurement, and maintaining Visual Merchandising standards.

You will supervise sales associates, manage scheduling and promotions, review daily sales, lead training, and coordinate departmental events with store operations.