DEPARTMENT MANAGER SOFTLINES ($50-75M)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Jacksonville (FL); In loco; USD 52.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Life Insurance

Health FSA

Paid Annual and Sick Leave

Matching 401K plan

Pension Plan

Descrizione del lavoro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL is seeking a full-time Store Manager to lead department sales activities, ensure stock and visual merchandising standards, and drive customer service excellence. You will oversee staffing, scheduling, promotions, and performance of sales associates within a retail environment.

The role requires hands-on management, knowledge of merchandising and inventory controls, and the ability to align store operations with corporate policies and

Competenze

• 3 YEARS GENERAL EXPERIENCE including administrative clerical, retail sales or related work.
• 1 year of academic study above high school level may substitute for each 9 months of experience.
• 1 YEAR SPECIALIZED EXPERIENCE in merchandise controls, inventory, stock records and reports, supervisory experience or customer relations to improve sales and reduce costs.

Mansioni

• Responsible for department level execution of retail and mall services business strategies, procedures and policies.
• Ensures department is stocked and merchandise is attractively displayed with signing and price marking.
• Coordinates stock replenishment with backroom and procurement personnel.
• Establishes and implements an effective customer relations program meeting NES standards and customer expectations.
• Reviews merchandise stock structure and advises Store Divisional Managers and Buyers on in-stock position and demand trends.
• Monitors daily sales reports and advises on markdowns, promotions and budgets.
• Controls scheduling to maintain appropriate staffing and payroll expenditures.
• Coordinates departmental promotions and sales events with related teams and provides post-promotion feedback.
• Supervises, trains and motivates assigned sales associates and ensures adherence to policies and goals.
• Keeps current with industry trends and benchmarks practices with other retailers.
• Responds to inquiries and provides assistance promptly and in a friendly manner.
• Performs other related duties as assigned.

Conoscenze

Retail sales

Customer service

Merchandise display

Staff supervision

Formazione

High school or equivalent

Descrizione del lavoro

This is a full-time position which offers excellent benefits to include, but not limited to: Medical Insurance, Dental Insurance, Life Insurance, Health FSA. Paid Annual and Sick leave, Matching 401K plan, pension plan, and more!

Job Summary

• Manages sales activities in assigned retail and or mall services departments. Ensures department s are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards.

Duties And Responsibilities

• Responsible for department level execution of retail and or assigned mall services business strategies procedures and policies.
• Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel.
• Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed.
• Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations.
• Reviews department s merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise in-stock position stock assortment product saleability local demand trends and requirements etc.
• Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers Store Managers regarding departmental promotions sales goals and budgets.
• Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions.
• Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers Store Manager etc.
• Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc.
• Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible.
• Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner.
• Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives.
• Performs other related duties as assigned

3 YEARS GENERAL EXPERIENCE Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study.

AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or non-exempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies.

Primary Location

United States-Florida-Jacksonville

Organization

Jacksonville

Job

Store Management

Schedule

Full-Time (35 + hours)