Uniforms Specialist - Expert Customer Service & Sales

Navy Exchange; Jacksonville (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Navy Exchange in Jacksonville is seeking a Specialty Sales Associate focused on uniforms. You will help customers, explain product benefits, and guide them to the right uniforms and accessories while maintaining brand image.

The role requires learning product details, engaging with customers, and offering professional service with a positive attitude. Availability for varied hours is expected.

Qualifications

• In-depth product knowledge and the ability to compare features.
• Strong communication and interpersonal skills.
• Ability to read, write, and interpret safety and operating instructions.
• Professional telephone etiquette and customer-facing communication.
• Basic math for percentages and discounts.

Responsibilities

• Provide premier customer service and engage customers proactively.
• Ask questions, listen to needs, and guide to merchandise.
• Demonstrate product features and provide comparisons.
• Take measurements for uniforms when required for proper fit.
• Operate POS system, process payments, and handle receipts.

Skills

Product knowledge

Customer service

Communication skills

Reading/writing

Telephone etiquette

Mathematical skills

Job description

Navy Exchange in Jacksonville is seeking a Specialty Sales Associate focused on uniforms. You will help customers, explain product benefits, and guide them to the right uniforms and accessories while maintaining brand image.

The role requires learning product details, engaging with customers, and offering professional service with a positive attitude. Availability for varied hours is expected.