Soft Count Clerk

The Post Oak; Las Vegas (NV); On-site; USD 38,000 - 52,000; Full time

Job summary

The Post Oak in Las Vegas is seeking a Count Team Clerk to ensure accurate accounting of Table Games and Slot drop revenues in accordance with Nevada Gaming Control Regulations. The role emphasizes precise cash and chip handling and professional guest service aligned with KE E P values.

The position requires basic math skills, English proficiency, and the ability to read and follow policies. It is an on-site role with no tipping.

Qualifications

• Excellent interpersonal and communication skills (verbal and written).
• Fluent English and articulate in conversation.
• Basic math skills including add, subtract, multiply and divide.
• Computer literate in Windows applications.
• Ability to read and understand policies/procedures.
• Effective communication with guests, employees and management in English.
• Ability to complete standard forms and reports.
• Proficient with 10-key calculator.
• Willingness to learn Bally’s CMP and SDS programs.
• Must be eligible to obtain Nevada Gaming Registration.

Responsibilities

• Open drop boxes, remove contents, verify empty boxes, and secure with latch. Sort cash and chips.
• Record counts of promotional chips, foreign chips and vouchers.
• Run currency counter, manually add chip totals, and staple receipts to count sheets.
• Drop team: replace full drop boxes with empty ones at slot machines.
• Count and verify funds from Bill Validators; ensure accuracy and transfer with Cage.
• Handle TRM drops: remove funds, replenish with new cassettes and coins.
• TRM count: record all funds from TRMs.
• Perform other duties as needed.

Skills

Interpersonal communication

English fluency

Mathematical skills

Windows software literacy

Policy and procedures literacy

Documentation and reporting

10-key calculator

CMP/SDS proficiency

Nevada Gaming Registration eligibility

Education

High school diploma or equivalent

Tools

CMP program

SDS program

10-key calculator

Job description

Overview

It is the responsibility of the Count Team Clerk to ensure funds from Table Games and Slot bill validator drops along with other revenue centers are properly accounted for according to Nevada Gaming Control Regulations. In addition, ensure proper removal of drop boxes from the designated slot sections. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Opening Drop Boxes - Remove a box from cart, grab key, open box, and remove all contents from box. Verify empty box to another count team member and camera above the count table. Ensure that top slot remains open with latch in place. Lock contents door on box. Put empty box on cart. Assist in sorting cash and chips. Stack bills, remove documents. Repeat steps until all drop boxes have been opened and accounted for.
• Recorder - Record counts of promotional chips, foreign chips and vouchers. Place documents from drop box in Plexiglas bin for the computer operator. Place the cash along with the chip and voucher count in Plexiglas bins for the machine operator.
• Machine Operator – Run cash through the currency counter. Manually add chip total into the counter. Upon completion of each table count, end batch and staple receipt from the counter to the sheet with chip and voucher count. Give all receipts to the computer operator.
• Drop Team – Remove full drop boxes from slot machines and replace with empty boxes.
• Bill Validator count duties are the same as Table Games without the paperwork and chips. Everyone's responsibility after the count is completed is to verify the overall count for accuracy. Load drop into transport cart. Call Cage for transfer.
• Ticket Redemption Machine (TRM) Drop – Remove all funds from TRM. Replenish TRM with new cassettes and coin filled to preset amounts.
• TRM Count – All funds from TRM’s will be individually counted and recorded.
• Perform other duties and responsibilities as needed.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Computer literate in Microsoft Windows applications required.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.
• Ability to use 10 key calculator.
• Must be able learn and be proficient in Bally’s CMP and SDS programs.
• Must be able to obtain a Nevada Gaming Registration.
• Minimum age is 21
• High school diploma or equivalent.
• Experience preferred, but not required.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips