Soft Count Clerk

Golden Nugget Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Golden Nugget Las Vegas is seeking a Count Team Clerk responsible for ensuring funds from Table Games and Slot bill validator drops are accounted for. This role emphasizes strong customer service aligned with the company's values.

The ideal candidate should possess excellent communication skills, basic mathematics proficiency, and be comfortable working independently while maintaining accuracy in cash handling.

Qualifications

• Fluent in English and able to communicate effectively.
• Ability to produce quality results independently.
• Must possess basic math skills for counting currency.

Responsibilities

• Open and verify contents of drop boxes.
• Record counts of promotional chips and vouchers.
• Count cash through the currency counter.
• Replace full drop boxes from slot machines.
• Remove funds from Ticket Redemption Machines.

Skills

Excellent interpersonal skills

Fluent English

Basic mathematical skills

Computer literacy

Ability to use a 10 key calculator

Education

High school diploma or equivalent

Job description

Overview

It is the responsibility of the Count Team Clerk to ensure funds from Table Games and Slot bill validator drops along with other revenue centers are properly accounted for according to Nevada Gaming Control Regulations. In addition, ensure proper removal of drop boxes from the designated slot sections. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Opening Drop Boxes – Remove a box from cart, grab key, open box, and remove all contents from box. Verify empty box to another count team member and camera above the count table. Ensure that top slot remains open with latch in place. Lock contents door on box. Put empty box on cart. Assist in sorting cash and chips. Stack bills, remove documents. Repeat steps until all drop boxes have been opened and accounted for.
• Recorder – Record counts of promotional chips, foreign chips and vouchers. Place documents from drop box in Plexiglas bin for the computer operator. Place the cash along with the chip and voucher count in Plexiglas bins for the machine operator.
• Machine Operator – Run cash through the currency counter. Manually add chip total into the counter. Upon completion of each table count, end batch and staple receipt from the counter to the sheet with chip and voucher count. Give all receipts to the computer operator.
• Drop Team – Remove full drop boxes from slot machines and replace with empty boxes.
• Bill Validator count duties are the same as Table Games without the paperwork and chips. Everyone's responsibility after the count is completed is to verify the overall count for accuracy. Load drop into transport cart. Call Cage for transfer.
• Ticket Redemption Machine (TRM) Drop – Remove all funds from TRM. Replenish TRM with new cassettes and coin filled to preset amounts.
• TRM Count – All funds from TRM’s will be individually counted and recorded.
• Perform other duties and responsibilities as needed.

Qualifications

• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Computer literate in Microsoft Windows applications required.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.
• Ability to use 10 key calculator.
• Must be able learn and be proficient in Bally’s CMP and SDS programs.
• Must be able to obtain a Nevada Gaming Registration.
• Minimum age is 21.
• High school diploma or equivalent.
• Experience preferred, but not required.

Tipped Position

This position does not earn tips.