Representative - Count Room

Bally's Corporation; East St. Louis (IL); On-site; USD 19,320 - 27,517; Full time

Job summary

Bally's Corporation is seeking a Count Team Member in East St. Louis, IL, responsible for collecting and counting casino funds. You will ensure proper handling and security of all casino assets while providing excellent service to guests. The ideal candidate should be detail oriented and able to work flexible hours including nights and weekends. The position offers a salary of $17.00 per hour.

Qualifications

• Detail oriented with strong attention to accurate counting.
• Ability to work in a team and provide excellent guest service.

Responsibilities

• Collect and count casino funds from various sources.
• Maintain control of casino assets and ensure security procedures.
• Build guest relations and handle routine complaints.

Skills

Communication

Customer Service

Education

High School (preferred)

Job description

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role

The Count Team Member is responsible for collecting casino funds during the drop process and transporting to the Count Room for counting. In addition, they must accurately and promptly count all casino funds from slot machines, bill validators, change machines, and table games boxes. In addition to providing outstanding guest service to internal and external guests.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• At all times, maintain control of all casino assets and follow all procedures for collection, counting, and asset security at all times.
• Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans.
• Count all money collected from the gaming floor.
• Complete all necessary paperwork and documentation timely, accurately, and legibly.
• Appropriate use and maintenance of equipment and machinery used for transporting and counting funds.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Target Salary Range

$17.00 per hour

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Behaviors

• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Team Player - Works well as a member of a group

Motivations

• Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter - Inspired to perform without outside help

Education

High School (preferred)

Skills

• Communication (preferred)
• Customer Service (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.