SOF Mobile Device Support Specialist

Peraton; Fort Benning (GA); On-site; USD 66,000 - 106,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Health savings account

Short/long term disability

EAP

Parental leave

401(k)

PTO

Company paid holidays

Job summary

Peraton, a leading national security company, seeks a Mobile Device Support Specialist at Fort Benning, GA to support SITEC-3 EOM. The role requires DoD TS/SCI clearance and DoW 8140 compliance, with hands-on device provisioning, configuration, and troubleshooting across multiple environments.

You will manage end-user devices, provide Tier 2/3 support, track assets, and collaborate with government customers to ensure secure communications and device readiness for USSOCOM operations.

Qualifications

• High School Diploma with 12 years of relevant experience.
• Associates degree with 10 years of relevant experience.
• Bachelor’s degree with 8 years of relevant experience.
• Master’s degree with 6 years of relevant experience.
• Active DoD TS/SCI clearance.
• DoW 8140 compliant Work Role Code 441 or higher.
• Minimum 2 years’ experience as Mobile Device Support Specialist.

Responsibilities

• Provisions, manages, maintains, and tracks end user mobile devices.
• Configures and maintains devices per DoD policies.
• Assist in training and troubleshooting for USSOCOM customers.
• Manage device lifecycles, inventories, and ticketing.
• Troubleshoot devices and support for multiple environments.
• Configure and enroll devices with approved firmware and security updates.

Skills

Experience as Mobile Device Support

Mobile device troubleshooting

Knowledge of iPhone, Samsung, BlackB

Education

High School Diploma

Associates degree

Bachelor’s degree

Master’s degree

Tools

DoW 8140 compliant

Job description

Peraton, a leading national security company, seeks a Mobile Device Support Specialist at Fort Benning, GA to support SITEC-3 EOM. The role requires DoD TS/SCI clearance and DoW 8140 compliance, with hands-on device provisioning, configuration, and troubleshooting across multiple environments.

You will manage end-user devices, provide Tier 2/3 support, track assets, and collaborate with government customers to ensure secure communications and device readiness for USSOCOM operations.