Social Worker, QM (Full Time, Day)

925 St. Lawrence Health

United States

Remote

USD 33,000 - 51,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Job summary

Rochester Regional Health in Potsdam, NY is seeking a Social Worker to be an integral part of patient care and recovery, collaborating with care teams to assess needs. You will participate in rounds, chart reviews, and family interviews to determine patient requirements and plan care in partnership with the team.

This role emphasizes documentation, communication, and planning to support discharge or continuation of care, including advocacy with health insurers and coordination with community

Qualifications

Bachelor’s Degree in Social Work is required or preferred for new grads.
One year of healthcare setting experience preferred.

Responsibilities

Perform patient care coordination through rounds, chart reviews, and family interviews.
Coordinate multidisciplinary conferences and advocate for patient/family insurance coverage.
Develop and implement social work care plans to support discharge or continued care.

Skills

Healthcare experience

Compassionate

Documentation skills

Communication skills

Education

Bachelor's Degree in Social Work

Job description

SUMMARY

As a Social Worker, you play an important and trusted role in the lives of patients and their family. You are an integral part of their care and recovery.

POSITION

Social Worker

LOCATION

SLH - CPH Main

SCHEDULE & HOURS

Full Time 8am-4:30pm or 8:30am-5pm

ATTRIBUTES

One (1) year of experience in a healthcare setting preferred
Compassionate, warm and patient focused
Exceptional documentation and planning skills
Excellent communication and interpersonal skills

RESPONSIBILITIES

Patient Care. Determine patient needs through rounds, chart review, patient/family interviews and team conferences; coordinate multidisciplinary and agency case conferences; work with care managers to advocate for patient/family to obtain approval for insurance coverage.

Referral Management. Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented; ensure inappropriate referrals are channeled correctly and documented.

Treatment Plan Development. Coordinate assessments and develop care plan in accordance with accepted social work policy; implement plan of intervention preparatory to discharge or initiate continued care plan.

KEY RESPONSIBILITIES

Manages referrals related to patients with psychosocial needs and determines appropriate interventions and strategies to meet those needs. Reviews track board census or documentation to identify high risk patients not referred. Determines patient needs through interdisciplinary rounds, chart review, patient/family interviews and team conferences. Documents social work intervention. Ensures that all inappropriate referrals are channeled correctly and documented.
Assesses patient needs and determines mode of intervention. Possesses appropriate age and specific knowledge about the dynamics of group assigned and assesses patient needs accordingly as documented in Care Connect or medical record. Interviews patients and/or families and records psychosocial assessments in accordance with the social work documentation policy as documented in chart. Coordinates assessments and develops care plans in accordance with accepted social work policy as documented in chart. If indicated, evaluates patients for the appropriate level of care as documented in chart, office file, and by referrals. Coordinates multidisciplinary and agency case conferences as needed, as verified through chart notes indicating attendance, problems discussed and treatment plan.
Implements plan of intervention preparatory to discharge or initiating continued care plan in compliance with departmental and governmental regulations.
Works with care manager, acts as intermediary, with Health Care Insurance providers (ex. HMO’s, private insurance, Medicare), advocating for patient/family, to obtain approval for coverage as documented in the chart. Involves patient/family in the treatment planning process as demonstrated in the chart notes, and signatures on the appropriate forms.
Executes plan of discharge/continued care which is mutually agreeable to patient/family. Notifies involved parties (ex., doctor, family, patient, facility) concerning the discharge, within 24 hours of receipt of discharge authorization as documented in chart. Requests needed paperwork from nursing/doctor other disciplines as documented in the chart.
Arranges for transportation of patient where needed in accordance with hospital procedure, as documented in the chart.
Acts as liaison with the community and as a referral source.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS

For those hired on or before December 31, 2023, a Bachelor’s Degree in Social Work or related degree is required.
For those hired on or after January 1, 2024, a Bachelor’s Degree in Social Work is required.

NEW GRADUATES

Official transcript from accredited school or letter emailed directly from the school’s registrar’s office confirming program completion will be accepted upon graduation.
Primary source education verification required within 90 days of start date.

EDUCATION

BS: Social Work (Required)

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$23.50 - $37.00

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

CITY

Potsdam

POSTAL CODE

13676

EEO STATEMENT

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.