Social Worker, (Per Diem), Outpatient

103 Rochester General Hospital; United States; Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Hybrid work schedule

Per diem up to 28 hours/week

Job summary

Rochester Regional Health is seeking an Outpatient Social Worker for the St. Marys Campus (hybrid, per diem up to 28 hours/week). The role supports patients and families in planning for discharge, insurance coordination and community resources.

Requires a BS in Social Work and NY LMSW license; Masters preferred. The position emphasizes collaboration with care managers, interdisciplinary rounds, and detailed documentation to guide patient-centered care.

Qualifications

• Bachelor's Degree in Social Work is required.
• Official transcript or verification of program completion accepted upon graduation.
• Primary source education verification within 90 days of start date.

Responsibilities

• Determine patient and family needs related to social supports, financial support or counseling, housing, transportation and psychological supports.
• Coordinate multidisciplinary and agency case conferences; advocate for insurance coverage and dialysis admission as needed.
• Intervene in crises and document interventions and referrals; coordinate assessments and develop care plans.
• Discharge planning and continuation of care, coordinating with care managers, physicians and providers.

Skills

Interpersonal skills

Documentation skills

Communication skills

Crisis intervention

Education

BS: Social Work (Required)

Job description

Job Title:

Outpatient Social Worker Department: Social Work Location: St. Marys Campus (hybrid) Hours Per Week: Per Diem (up to 28) Schedule: Monday - Friday | Days with flexibility

SUMMARY

As a Social Worker, you play an important and trusted role in the lives of patients and their family. You are an integral part of their care and recovery.

RESPONSIBILITIES

Determine patient and family needs related to social supports, financial support or counseling, housing appropriateness, transportation and psychological supports. Coordinate multidisciplinary and agency case conferences; work with care managers to advocate for patient/family to obtain approval for insurance coverage; coordinate admission for all patients in need of dialysis. Intervene in crisis and attend to needs of patient/family related to illness, disability, deterioration of independence, etc. Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented; ensure inappropriate referrals are channeled correctly and documented Coordinate assessments and develop care plan in accordance with accepted social work policy Implement plan of intervention preparatory to discharge or initiate continued care plan

Key Responsibilities

• Manages referrals related to patients with psychosocial needs and determines appropriate interventions and strategies to meet those needs. Reviews track board census or documentation to identify high risk patients not referred. Determines patient needs through interdisciplinary rounds, chart review, patient/family interviews and team conferences. Documents social work intervention. Ensures that all inappropriate referrals are channeled correctly and documented.
• Assesses patient needs and determines mode of intervention. Possesses appropriate age and specific knowledge about the dynamics of group assigned and assesses patient needs accordingly as documented in Care Connect or medical record. Interviews patients and/or families and records psychosocial assessments in accordance with the social work documentation policy as documented in chart. Coordinates assessments and develops care plans in accordance with accepted social work policy as documented in chart. If indicated, evaluates patients for the appropriate level of care as documented in chart, office file, and by referrals. Coordinates multidisciplinary and agency case conferences as needed, as verified through chart notes indicating attendance, problems discussed and treatment plan.
• Implements plan of intervention preparatory to discharge or initiating continued care plan in compliance with departmental and governmental regulations.
• Works with care manager, acts as intermediary, with Health Care Insurance providers (ex. HMO’s, private insurance, Medicare), advocating for patient/family, to obtain approval for coverage as documented in the chart. Involves patient/family in the treatment planning process as demonstrated in the chart notes, and signatures on the appropriate forms.
• Executes plan of discharge/continued care which is mutually agreeable to patient/family. Notifies involved parties (ex., doctor, family, patient, facility) concerning the discharge, within 24 hours of receipt of discharge authorization as documented in chart. Requests needed paperwork from nursing/doctor other disciplines as documented in the chart.
• Arranges for transportation of patient where needed in accordance with hospital procedure, as documented in the chart.
• Acts as liaison with the community and as a referral source.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelors Degree in Social Work
• New Graduates: Official transcript from accredited school or letter emailed directly from the school’s registrar’s office confirming program completion will be accepted upon graduation.
• Primary source education verification required within 90 days of start date.

PREFERRED QUALIFICATIONS

• Masters of Social Work
• Compassionate, warm and patient focused
• Exceptional documentation and planning skills
• Excellent communication and interpersonal skills

EDUCATION

BS: Social Work (Required)

LICENSES / CERTIFICATIONS

LMSW - Licensed Master Social Worker - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$25.50 - $35.00 CITY: Rochester POSTAL CODE: 14611 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Equal Opportunity Employer

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

About Rochester Regional Health

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.