Licensed Master Social Worker (LMSW) (Full Time, Day)

Rochester Regional Health; City of Rochester (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

Rochester Regional Health is seeking a Licensed Master Social Worker at Rochester General Hospital. The role focuses on patient and family social supports, care coordination for dialysis patients, and crisis intervention.

You will document interventions, advocate for insurance coverage, and participate in multidisciplinary care conferences. Minimum qualifications include an MSW, LMSW licensure in NY, and 1–3 years of health or home care social work experience.

Qualifications

• Master's degree in Social Work required.
• NYS LMSW license required.
• 1–3 years of social work experience in health or home care settings.
• End stage renal disease (dialysis) experience preferred.
• Compassionate, warm and patient-focused with excellent communication and documentation skills.
• Excellent planning skills and ability to coordinate care.

Responsibilities

• Manage referrals for psychosocial needs and determine interventions.
• Determine patient needs through chart review and patient/family interviews.
• Document social work intervention and outcomes.
• Coordinate admission/discharge planning and continued care plans.
• Advocate with Health Care Insurance providers to obtain coverage.
• Arrange transportation and liaise with community resources.
• Coordinate multidisciplinary and agency care conferences as needed.
• Intervene in crises and provide counseling and support to patients/families.
• Work with care managers to optimize insurance coverage decisions.
• Perform other duties as assigned.

Education

MSW - Master of Social Work

LMSW Licensure

Job description

SUMMARY As a Social Worker, you play an important and trusted role in the lives of patients and their family. You are an integral part of their care and recovery.

POSITION: Licensed Master Social Worker

LOCATION: Rochester General Hospital (RGH)

DEPARTMENT: Inpatient Social Work

SCHEDULE: Full Time 8am-4:30pm

ATTRIBUTES One (1) to three (3) years of social work experience in a health or home care setting End renal stage disease experience (dialysis) Compassionate, warm and patient focused Exceptional documentation and planning skills Excellent communication and interpersonal skills

RESPONSIBILITIES Patient Care. Determine patient and family needs related to social supports, financial support or counseling, housing appropriateness, transportation and psychological supports; coordinate multidisciplinary and agency case conferences; work with care managers to advocate for patient/family to obtain approval for insurance coverage; coordinate admission for all patients in need of dialysis Emergency Assistance. Intervene in crisis and attend to needs of patient/family related to illness, disability, deterioration of independence, etc. Referral Management. Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented; ensure inappropriate referrals are channeled correctly and documented Treatment Plan Development. Coordinate assessments and develop care plan in accordance with accepted social work policy; implement plan of intervention preparatory to discharge or initiate continued care plan

Key Responsibilities:

• Manages referrals regarding patients with psychosocial needs and determines appropriate interventions and strategies to meet those needs.
• Determines patient needs through chart review, patient/family interviews and team conferences.
• Documents social work intervention.
• Ensures that all inappropriate referrals are channeled correctly and documented.
• Assesses patient needs and determines mode of intervention.
• Possesses appropriate age and specific knowledge about the dynamics of group assigned and assesses patient needs accordingly as documented in Care Connect or medical record.
• Interviews patients and/or families and records psychosocial assessments in accordance with the social work documentation policy as documented in chart.
• Coordinates assessments and develops care plans in accordance with accepted social work policy as documented in chart.
• If indicated, evaluates patients for the appropriate level of care as documented in chart, office file, and by referrals.
• Coordinates multidisciplinary and agency case conferences as needed, as verified through chart notes indicating attendance, problems discussed and treatment plan.
• Implements plan of intervention preparatory to discharge or initiating continued care plan in compliance with departmental and governmental regulations.
• If Works with care manager, acts as intermediary, with Health Care Insurance providers (ex. HMO's, private insurance, Medicare), advocating for patient/family, to obtain approval for coverage as documented in the chart. Involves patient/family in the treatment planning process as demonstrated in the chart notes, and signatures on the appropriate forms.
• Arranges for transportation of patient where needed in accordance with RRH procedure, as documented in the chart.
• Acts as liaison with the community and as a referral source.
• Performs other duties as assigned.

For Hospital:

• Executes plan of discharge/continued care which is mutually agreeable to patient/family. Notifies involved parties (e.g., doctor, family, patient, facility) concerning the discharge, within 24 hours of receipt of discharge authorization as documented in chart. Requests needed paperwork from nursing/doctor other disciplines as documented in the chart.
• Reviews track board census or documentation to identify high risk patients not referred.
• Determines patient needs through interdisciplinary rounds.

Minimum Qualifications:

• Master's degree in Social Work required.

Required Licensure/Certification: NYS License in Social Work.

New Graduates: Official transcript from accredited school or letter emailed directly from the school's registrar's office confirming program completion will be accepted upon graduation. Primary source education verification required within 90 days of start date.

EDUCATION: MS: Social Work (Required)

LICENSES / CERTIFICATIONS: LMSW - Licensed Master Social Worker - NYS Office of Professions

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE: $30.50 - $40.00 CITY: Rochester POSTAL CODE: 14621 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Its vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.