Social Worker Care Manager

Bon Secours Health System; Midlothian (VA); On-site; USD 50,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Social Worker Care Manager to join their team. This role focuses on providing essential interventions and discharge planning services to ensure a smooth transition for patients throughout their care journey. The ideal candidate will utilize a holistic approach to assess patient needs, collaborate with healthcare teams, and maintain accurate documentation. This position offers the opportunity to make a significant impact on patient outcomes while working in a supportive and compassionate environment. If you are passionate about patient care and looking to contribute to a mission-driven organization, this role is for you.

Benefits

Comprehensive medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• 1+ year experience in clinical settings and 3 years in acute care preferred.
• Strong documentation and patient advocacy skills required.

Responsibilities

• Provide discharge planning services and interventions for patients.
• Collaborate with healthcare teams to ensure effective patient transitions.

Skills

Clinical Supervision

Discharge Planning

Patient Advocacy

Documentation Skills

Holistic Assessment

Education

Bachelor of Social Work

Master’s degree in social work or healthcare related field

Tools

BLS Basic Life Support Certification

Accredited Case Manager Certification

Certified Case Manager Certification

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours: 0.01

Work Shift: Days (United States of America)

This is a PRN position at St. Francis Hospital - 2 weekends shifts per month & week day availability is required

Primary Function/General Purpose of Position

The Social Worker Care Manager is responsible for providing appropriate interventions and discharge planning services to patients and families and facilitates a smooth transition for the patient throughout the continuum of care by accessing hospital, community, and governmental resources. They also provide clinical supervision to peers, Social Workers, and students.

Essential Job Functions

• Identifies and prioritizes patients in need of social services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost-effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
• Completes all necessary documentation. Maintains clear, concise, and timely documentation in the patient record to reflect the needs of the patients.
• Documentation will reflect plan of care to address post hospital care needs and resources and evidence of patient, family, or caregiver involvement in planning. Ensuring patient’s and caregiver’s treatment goals and preferences are incorporated into the transition of care planning and communicated to the multidisciplinary team.
• Follow standardized practices and process related to Advance Care Planning, Length of Stay management and readmission prevention.
• Supports denial prevention related to medical necessity through addressing/removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Supports and promotes assertive, proactive care for patients, assisting in removing barriers related to achieving timely testing and treatment. Ensures resources are utilized appropriately and offering alternatives to acute care to the care team.
• Works in collaboration with revenue cycle partners to help remove barriers to ensure patients are in the appropriate classification as guided by the physician.
• Works in conjunction with patient access to ensure all regulatory letters are delivered to the patient in a timely manner.
• Participates in department clinical outcome projects as well as process improvement initiatives within the care management department.
• Works collaboratively with peers to achieve facility and department goals and daily work as evidenced by appropriate and timely communication which is respectful and clear.
• Shares responsibilities, promoting team-based approach to accomplish work.
• Strong collaborative partnerships with other members of the care team.
• Supports and follows compliance rules and regulation as mandated by CMS and Conditions of Participation for discharge planning and utilization management. Addresses opportunities or potential concerns with leadership.
• Stays abreast of community resources available to facilitate safe patient transitions of care and remains current on clinical advancements related to primary patient population.
• Provides supervision for other social workers and students as appropriate.

Licensing/Certification

BLS Basic Life Support – American Heart Association (required)

Licensed as a Social Worker in state of practice (required, preferred in VA)

Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification (preferred)

Education

Bachelor of Social Work (required)

Master’s degree in social work or healthcare related field (preferred)

Work Experience

1 year of experience in clinical setting (required)

3 years of experience in an acute care clinical setting (preferred)

Ambulatory or post-acute care coordination experience (preferred)

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department: Case Mgmt - St Francis Med Ctr - Richmond

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].