Behavioral Health Care Manager- IBH CPAN

Childrens Health; Dallas (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a Behavioral Health Care Manager to provide telephonic triage and support to pediatric primary care providers. The role involves managing behavioral health consultations, developing educational resources, and ensuring compliance with state guidelines. This position requires a licensed therapist with extensive experience in behavioral health and a commitment to improving children's health outcomes.

Benefits

Employee portion of medical plan premiums covered after 3 years

4%-10% employee savings plan match based on tenure

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

Qualifications

• At least 3 years post-graduate experience in behavioral health required.
• Licensed in Texas for independent clinical practice within 6 months of hire.

Responsibilities

• Provide telephonic triage of primary care physicians' patients in need of behavioral health services.
• Assess for risk of suicidality and provide appropriate interventions.
• Develop and facilitate professional education on behavioral health issues.

Skills

Behavioral Health

Consultation

Communication

Education

Graduate or professional work in Social Work, Psychology, Counseling, or Marriage and Family Therapy

Job description

Job Title & Specialty Area: Behavioral Health Care Manager- IBH CPAN

Location: Children's Medical Center Dallas

Shift: Monday-Friday 8:00 AM to 5:00 PM

Job Type: Remote

PLEASE NOTE:Only fully licensed Therapist to practice independently within the state of Texas will be considered: LCSW, LPC, or LMFT no LPC-A or LMSW will be considered. This role is responsible for managing a caseload of patients and does not carry responsibilities of managing the day-today operations or management of a healthcare facility.

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
This position specializes in triaging phone consultations from pediatric primary care providers while providing behavioral health guidance/support and connecting them to appropriate services or resources for their patients. Additionally, providing behavioral health education (both in person and virtually) to providers and their practice staff within the geographical area that we serve.

Responsibilities:

• Provide prompt, telephonic triage of primary care physicians' patients in need of behavioral health (BH) services; provide consultation to primary care provider(s) (PCPs) for a full array of BH disorders; provide appropriate resources for children and families based on consultation with PCP, all while maintaining statewide metric and program guidelines.
• Responsible for coordinating consultations with psychiatry team in adherence to our Statewide metric and program expectations.
• Assess for risk of suicidality and safety to provide appropriate interventions and level of care during the consultation.
• Discuss psychotherapeutic interventions, either in-person or telephonically as clinically indicated by the PCP with the PCP.
• Utilize the Diagnostic and Statistical Manual of Mental Disorders (DSM), the International Classification of Diseases (ICD) in assessment, diagnosis and treatment of behavioral/mental health patients.
• Develop and facilitate professional education on behavioral and mental health issues for behavioral health team and providers across the state.
• Effectively communicate with pediatric partners and provide training as needed on identification of behavioral health issues.
• Perform other duties, including administrative duties, critical incident stress interventions (CISM), and special projects as required. Responsible for submitting charges for assessments and services when appropriate in accordance with the billing matrix for the department.

How You’ll Be Successful:

WORK EXPERIENCE

• At least 3 years post-graduate experience in behavioral health required
• At least 5 years post-graduate experience in behavioral health preferred

EDUCATION

• Graduate or professional work or advanced degree; or equivalent experience Social work, psychology, counseling or marriage and family therapy required

LICENSES AND CERTIFICATIONS

• Licensed in Texas for independent clinical practice in social work, counseling, psychology or marriage and family therapy, within 6 months of hire Req

JOB PROFILE

• Requires in-depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field
• Has knowledge of best practices and how own area integrates with others; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market
• Acts as a resource for colleagues with less experience; may lead projects with manageable risks and resource requirements
• Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Works independently, receives minimal guidance
• Explains difficult or sensitive information; works to build consensus

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.