Social Worker

Randstad USA; Zanesville (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Randstad is seeking a Social Work Case Manager for a hybrid role in Central/Southeast Ohio. The role involves care coordination, education, and support to members through community-based services, with a focus on complex cases and collaboration with Child and Family Teams.

The position requires at least 2 years in behavioral health or related fields, proficiency with MS Office, and familiarity with Ohio delivery systems.

Qualifications

• Bachelor's degree or non-licensed master level clinician required.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with MS Office Suite (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or public sector human services.
• 2+ years in family systems, community systems/resources, case management, child counseling/therapy, child protection, or child development.
• 2+ years with Ohio delivery systems, including local community networks and resources.
• Reliable transportation required; mileage reimbursed per policy.

Responsibilities

• Collaborate to facilitate healthcare outcomes by providing care coordination, support and education.
• Be clinically and culturally competent with training to manage complex cases in the community.
• Evaluate referred members for needs/eligibility and coordinate care plan progress.
• Enhance quality of care by consulting with teams and escalating issues as needed.
• Use negotiation and motivational interviewing skills to secure options and engage members.
• Coach and empower members to participate in healthcare decisions and healthy lifestyles.
• Serve as a single point of contact to remediate gaps in care and access.
• Monitor, evaluate and document care in compliance with regulatory guidelines.

Skills

Behavioral health

Social services

Human services

MS Office Suite

Outlook

Word

Excel

SharePoint

Multi-system navigation

Ohio delivery systems

Reliable transportation

Education

Bachelor's degree or non-licensed master level clinician

Degree in behavioral health or related field

Job description

Market leading healthcare organization looking for Social Work Case Manager for hybrid role in Central/SE OH! Great opportunity, call us today!

Applicants may reside within the Central/Southeast region of Ohio: Franklin, Ashland, Athens, Coshocton, Delaware, Fairfield, Fayette, Gallia, Guernsey, Highland, Hocking, Holmes, Jackson, Knox, Licking, Meigs, Morgan, Morrow, Muskingum, Noble, Perry, Pickaway, Pike, Richland, Ross, Vinton, Washington and Wayne.

Blend of working from home and traveling in the field (mileage reimbursed).

Monday-Friday 8-5pm with flexibility needed to work later to meet member needs.

Responsibilities

• The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• Evaluation of Members:
  • Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
  • Coordinates and implements assigned care plan activities and monitors care plan progress.
• Enhancement of Medical Appropriateness and Quality of Care:
  • Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
  • Works collaboratively with the members' Child and Family Teams.
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.
  • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Helps member actively and knowledgably participate with their provider in healthcare decision-making.
  • Serves a single point of contact for members and assist members to remediate immediate and acute gaps in care and access.
• Monitoring, Evaluation and Documentation of Care:
  • Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Requirements

• Bachelor's degree or non-licensed master level clinician required
• 2+ years of experience in behavioral health, social services, or human services
• 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.
• Reliable transportation required
• Mileage is reimbursed per our company expense reimbursement policy

Education

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health preferred. (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice).

Preferred Qualifications

• Case management and discharge planning experience.
• Managed Care experience.
• Medicaid experience.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.