Social Worker

Goodwill NYNJ; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Generous Time Off

Comprehensive health benefits

Retirement matching

Transit and commuter benefits

Job summary

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking an experienced Social Worker to provide assessment, supportive counseling, case management, and referrals across Workforce Development programs. You will help participants identify needs, reduce barriers, and stay engaged in services supporting employment and long-term stability.

Responsibilities include initial intake, service planning, and coordination with partners; maintain documentation; apply trauma-informed practices;

Qualifications

• Current LMSW required.
• 2–5 years of related experience in social work or workforce development.
• Experience with diverse populations and navigating multiple systems.
• Strong crisis intervention, assessment, and interpersonal skills.
• Bilingual English/Spanish preferred.
• Proficiency with case management systems (Salesforce, SEAMS).

Responsibilities

• Provide client-centered social work services and assess participant needs.
• Conduct initial intake, assessments, and service planning to set goals.
• Develop and maintain a portfolio of community resources and partnerships.
• Deliver coordinated case management, planning, and follow-up support.
• Maintain documentation in accordance with standards and funder requirements.
• Collaborate with staff to align services with employment goals.
• Address barriers to employment and coordinate appropriate referrals.
• Apply trauma-informed practices in all participant interactions.
• Fulfill mandated reporting and participate in program evaluation.

Skills

LMSW license

Crisis intervention

Case management

Bilingual English/Spanish

Strong communication

Resource networking

Tools

Salesforce

SEAMS

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

JOB DESCRIPTION

Position Title: Social Worker

Position Type: FLSA - Non-Exempt

We are seeking an experienced and mission driven Social Worker to provide assessment, supportive counseling, case management, and support service referrals to clients across Goodwill NYNJ Workforce Development programs. The Social Worker will help participants identify needs, reduce barriers, connect to appropriate resources, and remain engaged in services that support employment and long-term stability. If you are looking to join our dedicated team as a Social Worker, we want to hear from you!

Awesome Things You’ll Do

• Provide client-centered social work services to a diverse population.
• Perform initial intake, assessment, and service planning to develop participant goals.
• Engage participants quickly and build rapport using a strengths-based, person-centered approach.
• Develop and maintain a portfolio of community resources and partnerships to address supportive service needs.
• Provide coordinated case management, service planning, and follow-up support.
• Maintain client documentation and files in accordance with ethical, legal, confidentiality, and program standards.
• Collaborate with participants and program staff using evidence-based practices to support engagement and progress.
• Monitor planned actions through periodic follow-up and update service plans as needed.
• Complete additional duties as assigned by the supervisor.
• Maintain accurate documentation in the case management system.
• Assess and address barriers to employment (e.g., housing instability, childcare, transportation, mental health, substance use, and legal/immigration issues) and connect participants to appropriate community-based partner.
• Conduct safety and crisis intervention planning, including risk assessment and emergency referrals.
• Collaborate with job developers, Career Navigators, and program staff to align supportive services with employment goals.
• Apply trauma-informed practices in all participant interactions.
• Track and report participant outcomes in accordance with program and funder requirements.
• Fulfill mandated reporting responsibilities as required by law.
• Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• Current Licensed Master Social Worker (LMSW) required.
• 2-5 years of related experience in social work, case management, behavioral health, workforce development, or human services.
• Experience working with diverse populations and helping clients navigate a range of systems.
• Strong crisis intervention, assessment, interpersonal, and communication skills.
• Commitment to a strengths-based, person-centered approach.
• Bilingual English/Spanish preferred.
• Proficiency with case management systems (Salesforce, SEAMS, etc.) preferred.

Special Working Conditions

• Ability to work flexible hours to meet program demand and client needs.
• High-volume caseload with time-sensitive documentation and participant engagement requirements.
• Fast-paced, outcomes-driven environment requiring strong follow-through and collaboration.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail] . We are happy to assist and ensure you have an equal opportunity to apply.