Social Worker

Goodwill Industries of Greater New York and Northern New Jersey; Hempfield Township (Westmoreland County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Transit benefits

Generous time-off policy

Job summary

Goodwill Greater New York and Northern New Jersey is seeking an experienced Social Worker to provide assessment, counseling, case management, and service-referral support to clients across Workforce Development programs. The Social Worker will help participants identify needs, reduce barriers, connect to resources, and remain engaged in services that support employment and long-term stability.

We are committed to a strengths-based, trauma-informed approach and collaborate with job developers and

Qualifications

• Current Licensed Master Social Worker (LMSW) required.
• 2–5 years of related experience in social work, case management, behavioral health, workforce development, or human services.
• Experience working with diverse populations and helping clients navigate a range of systems.
• Strong crisis intervention, assessment, interpersonal, and communication skills.
• Commitment to a strengths-based, person-centered approach.
• Bilingual English/Spanish preferred.
• Proficiency with case management systems (Salesforce, SEAMS, etc.) preferred.

Responsibilities

• Provide client-centered social work services to a diverse population.
• Perform intake, assessment, and service planning to develop participant goals.
• Engage participants quickly and build rapport using a strengths-based approach.
• Develop and maintain a portfolio of community resources and partnerships.
• Provide coordinated case management, service planning, and follow-up support.
• Maintain documentation in accordance with ethical, legal, confidentiality, and program standards.
• Collaborate with participants and program staff using evidence-based practices to support engagement and progress.
• Monitor actions through follow-up and update service plans as needed.
• Maintain case management files and address barriers to employment (housing, childcare, transportation, mental health, etc.).
• Coordinate safety and crisis intervention planning, including risk assessment.
• Work with job developers and Career Navigators to align services with employment goals.
• Apply trauma-informed practices in all interactions.
• Track and report participant outcomes and fulfill mandated reporting requirements.

Skills

Crisis intervention

Case management

Bilingual English/Spanish

Interpersonal communication

Education

LMSW licensed social worker

Tools

Salesforce

SEAMS

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is committed to fostering an inclusive environment where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds, identities, experiences, and abilities.

Job Title: Social Worker

Location: 90-25 161st St., Jamaica, NY 11432

Benefit Classification: Full‑Time Benefitted

Position Type: FLSA - Non‑Exempt

We are seeking an experienced, mission‑driven Social Worker to provide assessment, supportive counseling, case management, and service‑referral support to clients across Goodwill NYNJ Workforce Development programs. The Social Worker will help participants identify needs, reduce barriers, connect to resources, and remain engaged in services that support employment and long‑term stability.

Responsibilities

• Provide client‑centered social work services to a diverse population.
• Perform initial intake, assessment, and service planning to develop participant goals.
• Engage participants quickly and build rapport using a strengths‑based, person‑centered approach.
• Develop and maintain a portfolio of community resources and partnerships to address supportive service needs.
• Provide coordinated case management, service planning, and follow‑up support.
• Maintain client documentation and files in accordance with ethical, legal, confidentiality, and program standards.
• Collaborate with participants and program staff using evidence‑based practices to support engagement and progress.
• Monitor planned actions through periodic follow‑up and update service plans as needed.
• Complete additional duties as assigned by the supervisor.
• Maintain accurate documentation in the case management system.
• Assess and address barriers to employment (e.g., housing instability, childcare, transportation, mental health, substance use, and legal/immigration issues) and connect participants to appropriate community‑based partners.
• Conduct safety and crisis intervention planning, including risk assessment and emergency referrals.
• Collaborate with job developers, Career Navigators, and program staff to align supportive services with employment goals.
• Apply trauma‑informed practices in all participant interactions.
• Track and report participant outcomes in accordance with program and funder requirements.
• Fulfill mandated reporting responsibilities as required by law.

Qualifications

• Current Licensed Master Social Worker (LMSW) required.
• 2–5 years of related experience in social work, case management, behavioral health, workforce development, or human services.
• Experience working with diverse populations and helping clients navigate a range of systems.
• Strong crisis intervention, assessment, interpersonal, and communication skills.
• Commitment to a strengths‑based, person‑centered approach.
• Bilingual English/Spanish preferred.
• Proficiency with case management systems (Salesforce, SEAMS, etc.) preferred.

Special Working Conditions

• Ability to work flexible hours to meet program demand and client needs.
• High‑volume caseload with time‑sensitive documentation and participant engagement requirements.
• Fast‑paced, outcomes‑driven environment requiring strong follow‑through and collaboration.

Benefits

• Generous time‑off policy to use when you need it.
• Health, wellness, and financial resources to help you achieve personal goals.
• Robust health benefits including medical, dental, vision, parental leaves, and company‑sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

We believe in creating space for everyone to do their best work and have individual and collective impact. Even if you don’t meet all of the qualifications listed, we would love to hear from you.

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail]. We are happy to assist and ensure you have an equal opportunity to apply.