Social Work Supervisor – SFA / Community Social Work

Mecklenburg County Government; Charlotte (NC); On-site; USD 68,000 - 86,000; Full time

Job summary

Join Mecklenburg County as a Community Social Work Supervisor, where you'll lead a team of Social Workers, providing essential services to adults, seniors, and disabled citizens. This role emphasizes supervision, training, and compliance with policies, all within a supportive work environment. If you have a passion for social services and a commitment to community welfare, this is the opportunity for you.

Qualifications

• Minimum of five years of social services or human services experience.
• Requires a valid North Carolina or South Carolina Driver's License.

Responsibilities

• Supervise, train, and evaluate the performance of staff.
• Consult with teams on individual case assignments.
• Monitor budget activities and adjust expenditures.

Skills

Communication

Leadership

Adaptability

Education

Bachelor's degree in Human Services

Tools

Microsoft Office Suite

Job description

FollowYour Calling, Find Your Career!!

Please applyby: Wednesday, May 21st, 2025

SalaryRange: $68,029.00 - $85,036.00 per year. Thisis an exempt (salaried) position. Payrates are based on education, skill, experience level and internal equity.Internal equity considerations include an assessment of the applicant’s salaryhistory and qualifications in comparison to the market rate and requirementsfor the job.

At MecklenburgCounty, you’ll have the chance to build a career as unique as you are withsupport, inclusive culture, and technology to become the best version of you.We’re counting on YOUR unique voice and perspective to help Mecklenburg Countybecome even better, too. Join us and build an exceptional experience foryourself, and a better working world for all.

TheMecklenburg County Department of Child, Family, & Adult Services strives tostrengthen families and communities through a safety-net of services, collaborations,and hope. Our vision is to define and cultivate an organizational culturethat is more compassionate and understanding toward each other and our clients.

Services ForAdults (SFA) is a partof the Adult Services Division of the Mecklenburg County Department of Child,Family, and Adult Services. The divisionis responsible for four main program areas: Adult Social Work Services,Community Social Work, the Senior Citizens Nutrition Program, and theMecklenburg Transportation System (MTS).

Position Specific Information

This position has directresponsibility for and supervision of a team of Social Workers within theCommunity Social Work unit in the Services For Adults (SFA) division.

The Community Social Work programprovides social work and case management assistance for adults, seniors,and disabled citizens who fall outside of protective services. The CSW Supervisor will work closelywith supervisors in other areas of SFA, including APS (Adult ProtectiveServices), Senior Nutrition, and Just One Call. Whereas the supervisor will not carry acaseload, s/he may make home visits to support team members.

Office location for this positionis the Valerie C. Woodard Center (Chapin Hall), 3205 Freedom Drive,Charlotte, NC 28208.

Position Summary

Provides direct supervision, training, support, review andevaluation of professional technical and para-professional staff involvedin areas which could include Social Services or Public Health. Thisposition compiles reports and data to ensure compliance with establishedpolicies and procedures as well as assignment and monitoring of cases.This position provides feedback to staff to enhance their capabilities toperform efficiently.

Essential Functions

Supervise, train, and evaluate theperformance of staff
Consult with teams and staff onindividual case assignments
Develop procedures to meet department orprogram goals, ensuring adherence to regulatory guidelines. Reviewsinformation with teams or staff members to provide guidance and directionin the delivery of services
Establish performance objectives,conducts periodic reviews and monitors progress
Monitor budget activities and adjustsexpenditures and makes recommendations as appropriate
Review and audits staff cases andworkloads to prioritize duties and referrals for new cases
Complete monthly and quarterly programreports
Provide consultation to staff in complexcase situations, acute emergencies, or cases which require a high-leveldecision
Communicate with and visit other publicand private welfare agencies, hospitals and other institutions in orderto exchange information and develop resources
Seek additional sources to increasefunding and expand services
Review and analyze activity reports andstatistics for continuous awareness of program operation
May be required to staff shelters in theevent of a disaster

Minimum Qualifications

Experience:Minimum of five years of social services or human servicesexperience

Education:Bachelor's degree in Human Services, Health or related field

Combinationof relevant education and relevant experience accepted? Yes

Licenses and Certifications:
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges

Preferred Qualifications

Master's degree in SocialWork preferred.

Previous experience makingin-home and in-community visits.

Knowledge, Skills and Abilities

Knowledge of
General social work principles and available resources
Social services procedures, practices and methods
Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
Case management methods and techniques
Services offered by the county and other local public and private community-based service agencies

Skills
Interpreting and implementing local, state and federal regulations that govern Health and Human Services
Explaining and advocating for the needs of children, families, the elderly, disable adults and the impoverished
Demonstrated leadership skills
Excellent communication skills – both written and spoken

Abilities
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Computer Skills
Proficient in various computer applications including Microsoft Office Suite

Work Environment

Works in an office setting with moderatenoise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be ableto perform, with or without reasonable accommodation, each essentialfunction satisfactorily. Reasonable accommodations may be made to helpenable qualified individuals with disabilities to perform the essentialfunctions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions.Other duties may be assigned based on business need and the supervisor’srequest. Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positions may be required to assistin emergency and/or disaster situations.