Social Work Case Manager

Placements24; Willows (CA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team

Meaningful impact

Job summary

Placements24 is seeking a Social Work Case Manager for our client, a dedicated social services agency in Welkom, Free State. You will assess client needs, develop individual care plans, and coordinate access to housing, healthcare, employment support, and educational programs within the Welkom community.

The ideal candidate holds a Bachelor’s degree in Social Work, SACSSP registration, and a minimum of three years of case management experience, with strong advocacy and crisis management skills.

Qualifications

• Bachelor’s degree in Social Work or related field.
• Registered with SACSSP.
• Minimum of 3 years of experience in case management or similar social work role.
• Knowledge of social welfare policies and available resources in Welkom.

Responsibilities

• Conduct needs assessments for clients, identifying social, economic, and emotional challenges.
• Develop, implement, and monitor individualized case plans.
• Coordinate access to housing, healthcare, employment support, and education programs.
• Provide direct counselling and client support to achieve stability.
• Maintain confidential client records per agency standards.
• Liaise with professionals and agencies to advocate for clients.

Skills

Needs assessment

Case management

Counselling

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Social Work

Tools

Case management software

Job description

About the Role

Our client, a dedicated social services agency in **Welkom, Free State**, is looking for an experienced and passionate Social Work Case Manager. This role is crucial in providing comprehensive support and advocacy for individuals and families navigating complex social challenges. You will be responsible for assessing client needs, developing care plans, and connecting them with vital resources within the **Welkom** community. The ideal candidate possesses strong organizational skills, a deep understanding of social welfare systems, and a commitment to empowering clients towards self-sufficiency and well‑being. This is an opportunity to significantly contribute to positive social change in the **Free State**.

Key Responsibilities

• Conduct thorough needs assessments for clients, identifying social, economic, and emotional challenges.
• Develop, implement, and monitor individualized case plans to address client needs and goals.
• Coordinate and facilitate access to a range of community services, including housing, healthcare, employment support, and educational programs.
• Provide direct counselling and support to clients, empowering them to overcome barriers and achieve stability.
• Maintain accurate, detailed, and confidential client records and documentation in line with agency standards.
• Liaise with other professionals, agencies, and community stakeholders to advocate for clients and ensure integrated service delivery in **Welkom**.
• Respond to client crises in a timely and effective manner, providing immediate support and de‑escalation.
• Monitor client progress and adjust case plans as necessary to ensure optimal outcomes.
• Participate in team meetings, case reviews, and professional development activities.
• Uphold the highest ethical standards and professional conduct in all aspects of the role.

Requirements

• A Bachelor's degree in Social Work or a related field (e.g., Psychology, Sociology).
• Registered with the South African Council for Social Service Professions (SACSSP).
• Minimum of 3 years of experience in case management or a similar social work role.
• In-depth knowledge of social welfare policies, legislation, and available community resources in **Welkom, Free State**.
• Excellent assessment, intervention, and crisis management skills.
• Strong communication, interpersonal, and negotiation abilities.
• Proficiency in case management software and general computer skills.
• Ability to work independently and manage a caseload effectively.
• Valid driver's license and willingness to travel within the **Welkom** area.
• Demonstrated commitment to social justice and client advocacy.

Benefits

• We offer a competitive salary package, commensurate with your experience and qualifications, for this Social Work Case Manager position in **Welkom, Free State**.
• Our client provides opportunities for continuous learning and professional development, including access to relevant training and workshops.
• You will be joining a supportive and collaborative team dedicated to making a positive impact.
• Enjoy the satisfaction of helping individuals and families in **Welkom** build more stable and fulfilling lives.