Social Work Case Management Lead – Remote

Highmark Health; Salem (OR); Remote; USD 94,000 - 151,000; Full time

Job summary

Highmark Inc. leads a team of licensed social work professionals delivering case management services to a panel of members with varying health needs.

This role supervises clinical quality, regulatory compliance, workforce development, and business performance, while aligning with strategic enterprise initiatives. The incumbent ensures staffing, scheduling, and training to achieve engagement targets and clinical outcomes, providing coaching and development to enhance team capability and

Qualifications

• 5 years of health-related clinical work experience
• 3 years' management, supervisory, team lead and/or project leadership experience
• Strong knowledge of social work practices and care management

Responsibilities

• Manages daily operation of the department and staffing
• Provides clinical leadership and oversight for adherence to evidence-based practices
• Drives engagement, quality outcomes and cost of care using metrics and continuous improvement
• Leads cross-functional teams and participates in enterprise initiatives

Skills

Staff leadership

Clinical operations

Mentoring and coaching

Strategic planning

Regulatory compliance

Education

Master's Degree - Social Work or related field

MS in Social Work

Job description

Highmark Inc. leads a team of licensed social work professionals delivering case management services to a panel of members with varying health needs.

This role supervises clinical quality, regulatory compliance, workforce development, and business performance, while aligning with strategic enterprise initiatives. The incumbent ensures staffing, scheduling, and training to achieve engagement targets and clinical outcomes, providing coaching and development to enhance team capability and