Remote Social Work Case Management Leader

Highmark Health; Santa Fe (NM); Remote; USD 94,000 - 151,000; Full time

Job summary

Highmark Inc. is seeking a Senior Manager to lead a team of licensed clinical professionals delivering social work case management. You will oversee clinical quality, outcomes, regulatory compliance, and workforce development while driving business performance and strategic initiatives.

You will manage staffing, coach staff, and ensure target engagement and care outcomes. Excellent leadership and collaboration across departments are essential.

Qualifications

• Master's Degree in Social Work or related field.
• 5 years of health-related clinical work experience.
• 3 years of management, supervisory, team lead and/or project leadership experience.

Responsibilities

• Lead the daily operations of the department and staff scheduling.
• Provide clinical leadership and ensure adherence to evidence-based social work practices.
• Monitor department performance and drive continual improvement.
• Collaborate with cross-functional teams to align with enterprise objectives.
• Identify cost-saving opportunities and support strategic initiatives.
• Prepare for audits and respond to findings.

Skills

Leadership

Communication

Virtual leadership

Relationship building

Project management

Education

Master's Degree - Social Work or Social Welfare

MS in Social Work or Social Welfare

Tools

Clinical platforms

AI tools

Job description

Highmark Inc. is seeking a Senior Manager to lead a team of licensed clinical professionals delivering social work case management. You will oversee clinical quality, outcomes, regulatory compliance, and workforce development while driving business performance and strategic initiatives.

You will manage staffing, coach staff, and ensure target engagement and care outcomes. Excellent leadership and collaboration across departments are essential.