Clinical Ops Leader, Social Work Case Management

Highmark Health; Augusta (ME); À distance; USD 94 000 - 151 000; Plein temps

Résumé du poste

Highmark Inc. seeks a Senior Manager of Social Work to lead a team of licensed professionals delivering case management services. This role ensures clinical quality, regulatory compliance, and strong operational performance across the unit.

The position involves staffing, coaching, and collaboration with leadership to drive member engagement, outcomes, and program effectiveness. Remote work is not specified; travel up to 25% may be required.

Qualifications

• Master's Degree in Social Work or related field.
• Licensed Social Worker (LSW/LCSW) or equivalent is preferred.

Responsabilités

• Oversee daily operations and staffing of the social work unit.
• Provide clinical leadership and oversight to ensure adherence to evidence-based practices.
• Monitor key metrics and collaborate with cross-functional teams to improve outcomes.
• Lead staff development and coaching to enhance performance and engagement.
• Partner with leadership to drive strategic initiatives and cost-efficiency.

Connaissances

Leadership

Team management

Clinical leadership

Communication

Project management

Virtual leadership

Formation

Master's Degree in Social Work

MS in Social Work

Description du poste

Highmark Inc. seeks a Senior Manager of Social Work to lead a team of licensed professionals delivering case management services. This role ensures clinical quality, regulatory compliance, and strong operational performance across the unit.

The position involves staffing, coaching, and collaboration with leadership to drive member engagement, outcomes, and program effectiveness. Remote work is not specified; travel up to 25% may be required.