Social Specialist- Media Operations

Monks Associates Inc; Houston (TX); Hybrid; USD 75,000 - 82,000; Full time

Job summary

An established industry player is seeking a Social Specialist for Media Operations to enhance their digital marketing efforts. In this dynamic role, you will collaborate with clients to manage and optimize their Paid Social media campaigns across various platforms like Meta and TikTok. You will play a crucial role in transforming in-house media buying capabilities, ensuring best practices, and fostering strong client relationships. Join a forward-thinking team that values innovation and offers opportunities for career growth in a diverse and inclusive environment. This role is perfect for those passionate about digital media and client success.

Benefits

Full coverage medical, dental, and vision insurance

Generous PTO and 15 company-wide holidays

401k with company contribution

Paid parental leave

Work-life balance emphasis

Career growth opportunities

Diverse and inclusive culture

Commitment to DEI efforts

Qualifications

• 2-3 years of experience in Paid Social advertising, managing campaigns across platforms.
• Proficient in data analysis using Excel, including pivot tables and formulas.

Responsibilities

• Manage end-to-end Paid Social media campaigns and client communications.
• Develop efficient workflows and optimize processes for campaign success.

Skills

Paid Social Advertising

Client Communication

Data Analysis

Cross-Functional Collaboration

Presentation Skills

Organizational Skills

Problem-Solving

Tools

Slack

GSuite

Salesforce

Workday

Job description

Social Specialist- Media Operations • Houston United States

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About the Role

The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.
In this role, you will have the opportunity to work on a Media Transformation Engagement, where we equip large enterprise clients with a dedicated, embedded team to support their in-housing initiatives. Acting as an extension of the client’s in-house team, you will support, manage, optimize, and report on clients’ paid social media campaigns as part of a broader team. Successful team members in this role will demonstrate the ability to transform the client's in-house media buying capabilities by developing efficient workflows, consolidating best practices, and implementing platform optimization governance in strong collaboration with other team members.
Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.

Responsibilities:

Utilize your Paid Social media skills and ability to collaborate with internal team members while managing client communications and relationships. As a key part of client teams, you will manage end-to-end engagements and foster strong client relationships.

• Own clients’ Paid Social media efforts, including campaign planning, setup, QA, and optimization across platforms such as Meta, TikTok, Pinterest, X, Snapchat, and Reddit.
• Manage client communications, providing updates, and addressing questions.
• Work effectively with team members to complete day-to-day tasks, coordinate cross-functional projects, and influence decisions and outcomes.
• Create new processes based on industry-leading best practices, and identify and optimize process inefficiencies or gaps for smoother, more efficient workflows.
• Formalize well-run and mature processes into long-term documentation for future client team reference.
• Use internal and external tools and processes for daily tasks, including Slack, GSuite, Salesforce, Workday, etc.
• Stay up-to-date on Monks offerings and identify opportunities to enhance client services.

About You

The essentials:

We’re looking for well-rounded team members who can demonstrate technical proficiency and work within a constantly changing team environment with many internal and external stakeholders while conducting themselves in a consistently professional and collaborative manner.

Qualifications:

• 2-3 years of Paid Social advertising experience in an agency, ad tech company, trading desk, or client-side role.
• Building Paid Social ad campaigns on at least two in-scope platforms: Meta, TikTok, Pinterest, and Snapchat.
• Developing, communicating, and executing Paid Social strategy for at least two in-scope platforms with minimal guidance.
• Conceptual understanding of the Digital Media landscape and the role of different platforms within the wider ecosystem.
• Experience extracting and interpreting useful insights from data sets through proficient use of Excel features.
• Creating and modifying formulas across multiple cells or data ranges.
• Utilizing mathematical operators and advanced functions such as SUM, AVERAGE, VLOOKUP, and IF statements.
• Conducting data analysis with pivot tables and charts to summarize data and visualize trends.

Skills:

• Ability to navigate ambiguity and identify and address explicit problems or roadblocks that inhibit success.
• Ability to run effective internal and/or external meetings, including agenda-building, note-taking, material preparation, and identification of action items.
• Proven ability to work with and influence cross-functional teams.
• Strong communication and presentation skills, with the ability to clearly explain complex technical ideas to multiple audiences both verbally and in writing.
• Exceptional ability to learn, adapt, discover, and test new ideas.
• Strong organizational skills to manage both one-off tasks and larger initiatives, balancing personal work with team needs and priorities.
• Strong self and social awareness skills, demonstrating the ability to moderate personal stress and recognize how to best work with clients, teams, and individual peers.

What We Offer

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth.

Salary Range: $75,000—$82,000 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.

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