Social Services Support Specialist

InnovAge Holding Corp.; Charlottesville (VA); On-site; USD 30,000 - 39,000; Full time

Job summary

InnovAge is seeking a Social Worker Assistant to support the Social Work staff with administrative tasks in line with InnovAge policies and applicable regulations. The role operates under the Social Services Supervisor, handling non-skilled, routine duties to ensure participant needs are met, including confirming deliveries and aiding Medicaid recertification.

The position also involves researching community resources, outreach for participant data verification, and updating demographic

Qualifications

• Two years’ experience in a community-based social services organization or health care setting.
• Experience in connecting clients with home and community services and applying for/recertifying Medicaid/Medical eligibility.
• Requires personal transportation and a valid driver’s license.
• CPR/BLS and First Aid may be required depending on location.

Responsibilities

• Contact participants to confirm delivery of critical goods, services, or supplies.
• Assist participants with Medicaid/Medicare applications or recertifications.
• Research and catalog community resources and programs to support participant needs.
• Update demographic and contact information in InnovAge systems as required.

Skills

Community-based social services

Medicaid/Medicare eligibility

Driver's license

CPR/BLS certification

Housing program experience

Home and community services

Education

Community Health Worker training or certification

Associate’s degree in healthcare or social services

Bachelor’s of Social Work or Health Care Administration

Job description

InnovAge is seeking a Social Worker Assistant to support the Social Work staff with administrative tasks in line with InnovAge policies and applicable regulations. The role operates under the Social Services Supervisor, handling non-skilled, routine duties to ensure participant needs are met, including confirming deliveries and aiding Medicaid recertification.

The position also involves researching community resources, outreach for participant data verification, and updating demographic